Complaint Review: Coin Base - California
- Coin Base ?? California United States
- Phone: 1 (888) 908-7930
- Web: https://www.coinbase.com/
- Category: Crypto Currency Exchange
Coin Base For Crypto Currencies Bit Coin Eutherum etc. It's the Hotel California I can get in but cant cash out! California
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So singing up is seamless. Nice graph and easy to read graphics. Just downloaded a copy of my driving license front and back....booom my identity was accepted. Now to link my bank account so I just did a debit. Mmmm my bank is Mutual bank but is shows First and Third etc. I thought strange. Anyways after a week a made a few buck just to check out this site so I though I would cash out so I put some in my USD wallet easy no problem.
The problem is Trust me.....they dont want to wire it or put it in your bank account. I have to once again verify my Identity (even though I already have to purchase), and the link the account to my bank again.
Well I have spent a good 6 hours taking my license photo over and over and lownloading it only for it not to be accepted even though it was fine the first time. Then my bank wont show up on their list. The Mutual that does show up wants me to log in...I tried several times using my personal bank info to log in (even though I didnt want too really), and it said twice my log in was wrong. Now I know its not. Is that recorded I wonder??
All help messages are cookie cutter type drop down messages with no real help on the other end. I have tried calling customer service....you cant get any help WITHDRAWING any money its all pre recorded and then shuts down.
I am still attempting to contact someone and may have to contact my own bank to try help me.
Good luck trying to withdraw your money. I wouldnt put too much in there. If I cant speak to a live person withing a few mintues then forget it.
its now been 27.37 minutes on hold waiting for someone to pick up and talk to me.
This report was posted on Ripoff Report on 01/10/2018 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coin-base/california-/coin-base-for-crypto-currencies-bit-coin-eutherum-etc-its-the-hotel-california-1422151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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