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Report: #1312105

Complaint Review: Coke Rewards - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Denise — Camden Delaware USA
  • Author Confirmed What's this?
  • Why?
  • Coke Rewards Nationwide USA

Coke Rewards Coke Rewards Program took my Points Nationwide

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I submitted an email request to a Customer Service rep requesting my Coke Reward Points be added back to my account.  The representative advised that since Coke had previously added my points back to my account once before, they would not add them back.  Let's be clear.  Coke did not give me points, I did not win them, I was not awarded points.  I earned these points by purchasing their products.  I simply entered the codes from the products so that I could earn points and perhaps purchase something or participate in events.  Coke stole my hard earned points.  It is not there's to take.  They took my points so they could use them for themselves.  I informed the representative that I will never purchase their products again for the mere fact that they are thieves and liars.  The representative advised that I was sent alerts to let me know when I was getting close to my 90 day limit.  I never received any alert, never.  I would have entered points if I had received it.  They just went into my account and stole almost 1000 points from me.

No this is not the first time they've done this.  They did restore my points a few years ago after I complained that this happened.  Because they did restore my points, they are saying that this was a one time courtesy.  This is ridiculous.  Again, these are not their points.  I earned every point I registered.  Now, I can not donate them if I want to or purchase an item or enter into any type of sweepstake.  But they can take my points and do whatever they want.  It's not fair and I am beyond mad. I have been a loyal and faithful consumer of Coke for years.  I will never buy their products again.  I will tell everyone I know about them.  I will use my facebook and twitter account about Coke.  I will switch to Pepsi and not look back.

 

This report was posted on Ripoff Report on 06/18/2016 10:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coke-rewards/nationwide/coke-rewards-coke-rewards-program-took-my-points-nationwide-1312105. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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