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Report: #1358187

Complaint Review: Colder's Furniture - Oak Creek Wisconsin

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  • Reported By: martinez — Racine Wisconsin USA
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  • Colder's Furniture 9725 S 13th St Oak Creek, Wisconsin USA

Colder's Furniture Selling defective products Oak Creek Wisconsin

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We purchased a recliner in June of 2015 and also purchased extened warranty on this recliner. About 2 months ago the arm of the recliner started feeling loose and has now pulled away due to staples coming out.

My husband contacted Colders about this and we were told to submit pictures which we did.  We received a called today and they said they were not going to cover this.  There customer servic guy named Cody hung up on him. 

I called back and spoke to Abner who also said they were not covering this that it looked like it was a problem with the frame. Well I explained to this very young man that it is not the frame you can see where the staples have sperated.

  I have never paid so much for a piece of furnicture ($500) to have it fall apart like this. I had spoke to supervisior who said she would at least have someone come out and look at it.

  This company gives people false hope by selling them a 5 year worthless warranty.  I will never purchase another product from them and will let everyone know what type of no service they have.

This report was posted on Ripoff Report on 02/24/2017 02:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colders-furniture/oak-creek-wisconsin-53154/colders-furniture-selling-defective-products-oak-creek-wisconsin-1358187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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