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Report: #643196

Complaint Review: College Lending Solutions - Tampa Internet

  • Submitted:
  • Updated:
  • Reported By: Laura — California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • College Lending Solutions 7650 Courtney Campbell Causeway Suite 200 Internet United States of America

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College Lending Solutions will tell you that they can take care of your defaulted student loans and if you don't qualify for their program they will gladly refund your money.

But when it comes time to refund your money, they DON'T.

When you call to inquire about your refund they promise to call you back but never do. Their accounting office is magically at lunch or not available at the moment. Then a person named Steve tells you a strange story about how they had to switch companies that deal with your refund check because they were having issues with the refunds.

They tell YOU to call YOUR bank and ask for a CHARGE back.

Don't deal with College Lending Solutions unless you are ready to lose your MONEY. If you qualify for their program you might be OK but if you don't then kiss your REFUND goodbye.

This report was posted on Ripoff Report on 09/22/2010 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/college-lending-solutions/internet/college-lending-solutions-center-for-consumer-debt-college-lending-solutions-is-a-ripp-o-643196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
3Employee/Owner

#5 REBUTTAL Individual responds

confused...

AUTHOR: stevie - ()

POSTED: Tuesday, March 26, 2013

Thank you for the quick response Mr. Devito..The toll free number that you gave is the exact number I already have along with several other numbers (next student docu sign agreement 866-473-0728) completed/signed/confirmed..800-299-4639..800-799-7844 I also have a transaction I/d number and a consumer I/d number..

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#4 REBUTTAL Owner of company

Confused...

AUTHOR: College Lending Solutions - ()

POSTED: Tuesday, March 26, 2013

Dear Stevie - Philadelphia, PA

My name is Stephen DeVito and I am one of the owners of College Lending Solutions.  We do not employ anyone with the name Russ.  I believe that you are confusing us with another company that is located in Tampa Florida where this original complaint started from.  I would suggest contacting your credit card company and file a charge back to get your money back.  My office would be happy to help you and you can contact us at 877-509-3179 and we can review your situation for you for free and advise you accordingly to what your next steps need to be in order to get your situation resolved in your best interest.  I am sorry that you are currently experiencing a difficult time with the company that you have decided to do business with - I would ask that you review your paperwork and make sure that it states College Lending Solutions  PO BOX 1412 Salem, NH 03079. 

Best Regards,

Stephen J DeVito
Direct Line:  603-685-3633

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#3 Consumer Comment

confused...

AUTHOR: stevie - ()

POSTED: Tuesday, March 26, 2013

I am someone who qualified and started off as a happy client speaking Russ from the company (very nice) paid in full, received paperwork, electronic agreements, All Completed, and still have not gotten any results..when I called to find out about my case I was transferred to another department, or they couldn't find my information in their records now any number I had on my paperwork, or in my phone to try to discuss my case are disconnected..Who/Whom can I speak to concerning this matter?..

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#2 Consumer Comment

Very helpful

AUTHOR: Satisfied - (United States of America)

POSTED: Thursday, December 08, 2011

My name is Joe and I just finished using College Lending Solutions to consolidate my loans that were in default. Not only is this not a scam, but they were very helpful in aiding me through the process the entire way. Anytime I had a question I called and talked to Steven Devito personally. This company also helped me cause they were willing to accept payments towards the consolidation and I did not need to pay a lot of money upfront. All in all I'm a very satisfied customer and told Steven on the phone that I would be writing this rebuttal.

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#1 REBUTTAL Owner of company

Never charged her card and was never a client of CLS

AUTHOR: College Lending Solutions - (United States of America)

POSTED: Tuesday, February 08, 2011

My name is Stephen DeVito and I am the owner of College Lending Solutions.  The complaint listed on this website is incorrect.  The client was never charged any money from College Lending Solutions, she paid a debt management service who transferred her to me at College Lending Solutions.  I went over the clients loans and it was determined that she did not qualify for our program.  The client believes that she paid College Lending Solutions but if she would check her credit card statement she would see that College Lending Solutions never charged her card she was just referred to CLS as a possible candidate for the program.  College Lending Solutions has an A- rating with the Better Business Bureau and we have always refunded our client's money that we couldn't help.

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