Colony American Homes Steal Your Deposit After Move Out Lilburn Georgia

I moved into a home in Decatur GA from Colony American Homes. The house was old but it was in a quite neighborhood. The house was fine in the Summer but cold as a blizzard during the Winter.

My attic didn’t have any insulation and it was causing my heat bill to rise!! It took them almost 4 weeks for them to fix it. They kept sending out different people to come fix it.

I also had a roof leak and had mold in my wall and that took more than 4 weeks to fix! 

Bottom line if you have maintenance issues. Good luck getting them fixed on time. 

So this Security Deposit.

I moved out with the house is GREAT CONDITION! No holes in the wall, I mean NOTHING. I even vacuumed and swept.

When I did my move out inspection the guy said I had normal wear and tear and that there wasn’t any damage. I asked if I needed to sign something he said no. (Next time I know to get documentation of that) 

My lease was up on 7/24 and I turned in my keys 7/21. I paid the prorated rent up until the 24th too. It’s been more than 30 days and I still haven’t got my deposit back. I called the 800 # and Robert Austin sends me the move out report and it says I have $180 worth of damages in PAINT for 200sqft. My lease does not state I have to paint and if I do I must paint it back to the same color # the original paint was.

So I was only going to get back $535. The lease also states you are to review the move out inspection 5 days after to dispute anything but it wasn’t given to me. I called again because I have yet to receive my deposit and again Robert Austin says that I am only getting back $485 now. Then he couldn’t tell me why and sends me the same move out inspection he sent before.

If I take 715-180 that = 535, not $435. So I go to the local office and speak with the same lady I gave my last rent check to. 

Her name is Tina Parker. When I met Tina she was crying and telling me how her husband cheated on her and left her for his high school sweet heart and she found out on Facebook. I am not sure why she was telling me this. It was so weird. 

It was July 6 now and I came to the office July 3 to pay my rent but they closed their office early when the sign on the door states they are open til 6pm. So that’s why I came in the office on 7/6. Tina said she I was not going to get charged a late fee since I had never paid my rent late and she gladly accepted my rent payment without the fee. 

So now 32 days later after I turned in my keys they still have not given me my deposit back. I went to talk to Tina again and she gave me an itemized document for all my fees. 

She said that I broke my lease because I moved out before my lease end date. Mind you I paid for the prorated days up until my move out date so I didn’t break my lease! She said they were going to charge me $3000 for breaking it but instead they charged me $50 for paying my rent late and the $180 for paint. They also credited me back the difference for me moving out earlier than my lease date end. Mind you their math skill are not good because I did it and it did not add up at all.

So they charged me a total of $230 from my deposit. I told Tina she waived the late fee and that I shouldn’t be charged for that. She was like well I can ask for that back but that was corporates decision. BULL****. Because TINA DID NOT charge me for the late fee when I paid my rent for my last month. 

She also LIED and said that my email wasn’t valid, which I verified....also said the check they sent was returned BULL**** again because I verified that and its correct. And if the check was cut on 8/18 it doesn’t mean it was mail and if it was the check doesn’t get mailed from the East Coast.

DO NOT rent form these people if you want to live in an old house that is poorly insulated just to move out and them to **** you down for you deposit KNOWING there was nothing wrong with the house.