Complaint Review: Columbia House, Health Services, Complete Homes - Westerville Ohio
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- Author Confirmed
- Columbia House, Health Services, Complete Homes P.o. Box 6123 Westerville, Ohio U.S.A.
- Phone: 800-743 - 2584
- Web:
- Category: Video Stores
Columbia House, Health Services, Complete Homes ripoff, unauthorized charges to credit card. Columbia house customers beware. Westerville Ohio
*Consumer Comment: They did as I asked
*Consumer Comment: You are not alone in this SCAM!!!!
*Consumer Comment: You are not alone in this SCAM!!!!
*Consumer Comment: You are not alone in this SCAM!!!!
*Consumer Comment: You are not alone in this SCAM!!!!
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First of all I am filing this complaint for my mother.
November of 2004 she recieved what she believed a fun cash check from Columbia House because she had never used her fun cash from them.
She took it to the bank and deposited it into her account. Since that time, they have been charging her credit card account for two different services from companies that are subsidiaries of Columbia House.
She thought the charges were for a web hosting service we signed up for so did not question them until our web hosting service expired and the charges kept showing on her bill.
She called the 800 number for each company asking them what they were, what services they offered and why they had been charging her account with no authorization and to cancel immediately. Both companies said they were charging her account because she cashed a check from columbia house for 2 dollars and 50 cents.
I know people recieve advertising checks in the mail once and more a week saying if you cash this you will get our services blah blah or some other fishy sounding thing. I also know my mother has never and would never sign such a thing if it had anything like that associated with it. Even if she did miss some fine print, why and how would they get the permission from Columbia House to charge her credit card? The checks were presented as columbia house fun cash.
One company called Health Services said they offer discounts on perscriptions ect. Now since she had been paying for this service why did they not send her any documentation that she was indeed recieving this health service? If so it would have been questioned immediately and canceled on the spot.
The other company called Complete Homes say they offer some kind of discount on home repairs ect. Again no documentation sent to her for any service she was paying for from this company. They charged her credit card with no authorization.
The companies both did agree to cancel the service, (not that she ever recieved any service for the money they took from her). She has requested a copy of the check she recieved from Columbia House that supposedly started these charges. Both companies say it will take 4 to 6 weeks to recieve. Both companies also say she has to request a refund in writing and that also takes weeks to process according to them.
I have been online searching for any information on either of these companies and have found nothing. I have searched everything I can on columbia house being affiliated with these companies and have found nothing. Both companies give a P.O. box address in Westerville , OH. So are probably one in the same.
Please tell me if you have heard of these companies and, or any similar situation.
I would be thankful for any help and thank you for reading this report.
Lisa
Waterford, Vermont
U.S.A.
This report was posted on Ripoff Report on 07/21/2005 04:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/columbia-house-health-services-complete-homes/westerville-ohio-43086/columbia-house-health-services-complete-homes-ripoff-unauthorized-charges-to-credit-car-150765. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Comment
They did as I asked
AUTHOR: Jenifer - (U.S.A.)
SUBMITTED: Monday, July 25, 2005
I'm sorry you both went through this! I got upset with them when they began to send me 'Director's Selections' and bill my credit card every time they shipped, whether or not I wanted the movie. I would send the movie back, and would never see the money back in my account for 5 or 6 weeks. When I called, she said I authorized them to debit my card when I signed up, but that we could set it up differently so they could send me an invoice for selections. They removed my credit card number and ever since then I have received an invoice. I am canceling my membership after I fulfill my obligation to them (one more movie)...their prices are outrageous!! I did the math, and in general, even after the intro package, it would have been cheaper for me to go to target or walmart to get the same movies, and I wouldn't have to pay s & h....
#4 Consumer Comment
You are not alone in this SCAM!!!!
AUTHOR: Emily - (U.S.A.)
SUBMITTED: Monday, July 25, 2005
I signed up to what I thought was a DVD discount (1 time only I thought) at a really good rate. All of the sudden I get charges out the ying yang in only 3 weeks WITHOUT MY AUTHORIZATION plus they are giving my account information to other "Movie Clubs" and they are taking out money too WITHOUT AUTHORIZATION! I have been scammed for over $250 from this company and its affiliates.
I thought again that I was ordering a couple movies as a 1 time kind a thing and it turned into a membership.
I tried calling all the 800 #'s and all they do is hang up on me, tell me theres nothing they can do to help me, refunds are no option because it's part of "membership" (which I did not sign up for), they also told me they can't earase my CC# off there records because "they CAN" (Can you believe that), and I do not know how to get all of my money back!! I also want to stop these people from doing this to other people! This is wrong!!! I wish companies can be truthful and honest with consumers (they help there business stay afloat you would think we would be important just for that reason) just like the OLD DAYS..... In the world today there are very little honest companies left they are all out to make a quick buck or two and start up a new company everytime they get into hot water so no one knows who they are.... I am SICK AND TIRED of all of this RIPPING OFF!!! Some one should stop these people (especially Columbia House) from doing this. I can't help but think one day it might be my grandmother who gets ripped off and I can't explain to you how sick that makes me how people have NO REGUARDS for other people especially the elder and the "younger" who are just trying to make it!!!! If some one has ideas or can offer some help I would be ever so greatful!!!!
#3 Consumer Comment
You are not alone in this SCAM!!!!
AUTHOR: Emily - (U.S.A.)
SUBMITTED: Monday, July 25, 2005
I signed up to what I thought was a DVD discount (1 time only I thought) at a really good rate. All of the sudden I get charges out the ying yang in only 3 weeks WITHOUT MY AUTHORIZATION plus they are giving my account information to other "Movie Clubs" and they are taking out money too WITHOUT AUTHORIZATION! I have been scammed for over $250 from this company and its affiliates.
I thought again that I was ordering a couple movies as a 1 time kind a thing and it turned into a membership.
I tried calling all the 800 #'s and all they do is hang up on me, tell me theres nothing they can do to help me, refunds are no option because it's part of "membership" (which I did not sign up for), they also told me they can't earase my CC# off there records because "they CAN" (Can you believe that), and I do not know how to get all of my money back!! I also want to stop these people from doing this to other people! This is wrong!!! I wish companies can be truthful and honest with consumers (they help there business stay afloat you would think we would be important just for that reason) just like the OLD DAYS..... In the world today there are very little honest companies left they are all out to make a quick buck or two and start up a new company everytime they get into hot water so no one knows who they are.... I am SICK AND TIRED of all of this RIPPING OFF!!! Some one should stop these people (especially Columbia House) from doing this. I can't help but think one day it might be my grandmother who gets ripped off and I can't explain to you how sick that makes me how people have NO REGUARDS for other people especially the elder and the "younger" who are just trying to make it!!!! If some one has ideas or can offer some help I would be ever so greatful!!!!
#2 Consumer Comment
You are not alone in this SCAM!!!!
AUTHOR: Emily - (U.S.A.)
SUBMITTED: Monday, July 25, 2005
I signed up to what I thought was a DVD discount (1 time only I thought) at a really good rate. All of the sudden I get charges out the ying yang in only 3 weeks WITHOUT MY AUTHORIZATION plus they are giving my account information to other "Movie Clubs" and they are taking out money too WITHOUT AUTHORIZATION! I have been scammed for over $250 from this company and its affiliates.
I thought again that I was ordering a couple movies as a 1 time kind a thing and it turned into a membership.
I tried calling all the 800 #'s and all they do is hang up on me, tell me theres nothing they can do to help me, refunds are no option because it's part of "membership" (which I did not sign up for), they also told me they can't earase my CC# off there records because "they CAN" (Can you believe that), and I do not know how to get all of my money back!! I also want to stop these people from doing this to other people! This is wrong!!! I wish companies can be truthful and honest with consumers (they help there business stay afloat you would think we would be important just for that reason) just like the OLD DAYS..... In the world today there are very little honest companies left they are all out to make a quick buck or two and start up a new company everytime they get into hot water so no one knows who they are.... I am SICK AND TIRED of all of this RIPPING OFF!!! Some one should stop these people (especially Columbia House) from doing this. I can't help but think one day it might be my grandmother who gets ripped off and I can't explain to you how sick that makes me how people have NO REGUARDS for other people especially the elder and the "younger" who are just trying to make it!!!! If some one has ideas or can offer some help I would be ever so greatful!!!!
#1 Consumer Comment
You are not alone in this SCAM!!!!
AUTHOR: Emily - (U.S.A.)
SUBMITTED: Monday, July 25, 2005
I signed up to what I thought was a DVD discount (1 time only I thought) at a really good rate. All of the sudden I get charges out the ying yang in only 3 weeks WITHOUT MY AUTHORIZATION plus they are giving my account information to other "Movie Clubs" and they are taking out money too WITHOUT AUTHORIZATION! I have been scammed for over $250 from this company and its affiliates.
I thought again that I was ordering a couple movies as a 1 time kind a thing and it turned into a membership.
I tried calling all the 800 #'s and all they do is hang up on me, tell me theres nothing they can do to help me, refunds are no option because it's part of "membership" (which I did not sign up for), they also told me they can't earase my CC# off there records because "they CAN" (Can you believe that), and I do not know how to get all of my money back!! I also want to stop these people from doing this to other people! This is wrong!!! I wish companies can be truthful and honest with consumers (they help there business stay afloat you would think we would be important just for that reason) just like the OLD DAYS..... In the world today there are very little honest companies left they are all out to make a quick buck or two and start up a new company everytime they get into hot water so no one knows who they are.... I am SICK AND TIRED of all of this RIPPING OFF!!! Some one should stop these people (especially Columbia House) from doing this. I can't help but think one day it might be my grandmother who gets ripped off and I can't explain to you how sick that makes me how people have NO REGUARDS for other people especially the elder and the "younger" who are just trying to make it!!!! If some one has ideas or can offer some help I would be ever so greatful!!!!
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