Complaint Review: Comcast Business Class - Internet
- Comcast Business Class Internet USA
- Phone: (877) 589-8809
- Web: http://business.comcast.com/
- Category: Cable TV
Comcast Business Class Xfinity Comcast Early Termination Houston Internet
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Comcast stands up to their reputation of horrible customer service. We have had service with them for our business for about 3 months now and have had interruptions no less than (4) times. Anytime I attempt to call and speak with a rep I would wait on hold forever, just to be given a canned answer. Today I got fed up when my service interrupted during an important video conference I was holding, and decided to cancel our service. I called in do so and was informed, in a very rude tone, by a Comcast Rep "in order to cancel you will need to sign a voluntary cancellation contract and provide a 60 day cancellation notice". I thought this was odd, so I asked to speak with a supervisor. The rep refused to transfer me. Stating, "you can speak with the CEO of Comcast and it isn't going to change anything". I again insisted and she said "if you ask again I will have to terminate the call". She did terminate the call. I will never use Comcast again. I will also be closing my residential service with them. Run far away from this company.
This report was posted on Ripoff Report on 09/03/2014 12:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast-business-class/internet/comcast-business-class-xfinity-comcast-early-termination-houston-internet-1174182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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