Comcast Internet Service Stinks

I am very disappointed with Comcast High Speed internet service. For the past month as they have transitioned from @ Home to Comcast I have had nothing but problems. It is difficult to ever reach a customer service rep and when you do they often are unable to help or simply put you on hold again to transfer you somewhere else. I have spent the past month trying to resolve problems with them with no success. They refuse to schedule a technician to come to my home.

I have been unable to receive e-mail for the past week now.
However their bills always come on time.

I transitioned to this service for quicker connection to the internet. I transitioned from AOL and swapped quality for speed. Now I am paying over $50 per month for internet service that only works half the time. I have lost address books, files and never received countless emails because of the poor service of this company. I wish I could tell them to go to hell but they don't answer the phone.

Steven
Nashville Tennessee