Complaint Review: Comcast - Nationwide
- Comcast Nationwide USA
- Phone: 18009346489
- Web:
- Category: Cable TV
Comcast False advertising Jacksonville Nationwide
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Comcast provided my family and I with a , what sounded like, an awsome cable TV and internet option. The Blast package was listed at 89.99 a month. We have three boxes none of which are HD due to the fact that thats not important to us. Each box is five bucks a month. 105.00 should be the total plus tax. Sales tax isnt but seven cents here in Florida so the entire total should be no more then 112.35. Great, that works for us. However the first instalation tech left us with falty service on the TV side whice would stop working in the peak hours of 4 pm threw 9 pm. This is the only time my family and I are home. Our internet as a result of the poorly installed system hardly ever worked and when it did it was byond slow. The hotspot from my cell phone was nearly ten times the upload and download speeds. We called and Comcast sent out the first of senven techs and two field supervisors, this didnt end the problem. This simply made it more stable and now we could use our internet and the TV didnt digitise as much. So after about two months with no improvement I was very angry to say the least. I called to cancel after finding that they were charging me for the freaking service techs to come out and fix what they never installed properly. They said they would adjust the bill and send a special tech out to remidy the problems once and for all. He did, and he did it by him self in a four hour time period in which he completly re-wired my entire 1900 sqft house and the "drop" that was nolonger installed that way do to the signal drops that style of drop or the lenght provided us and other customers. So after a nearly nine month event to finialy get our system up to date and working, they up our bill from 89.99 to a 169.99 for the same exsact service, same channels and same, super fast, slow internet. Now the bill for november of this year is 242.35, how? I asked the lady on the phone to exsplain all of this to me. Durring the process she put me on hold for five minutes at a time and placed me on hold about five times so I forgot all the crap she was spewing that sounded very scripted. She stated that we had missed paying for a month of service and with all of the late fees it accrewed to 242.35. This service is on a month to month baise with no contract meaning they would of shut us off untill the full balance was paid. LIARS . This is a method that the mob used isnt it. Pro rating bills is a way of causing confusion on both parties and alows Comcast to always have the upper hand to normal and not rich people like my family and I. This is anti americian to charge people a car payment to enjoy TV and internet. I will be looking for another provider if there are any affordable suggestions.
This report was posted on Ripoff Report on 11/13/2015 10:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/nationwide/comcast-false-advertising-jacksonville-nationwide-1267745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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