comcast lies deceit smoke and mirrors read and learn Nationwide

Well Comcast cant lie to me. Installed internet service (middle tier)..ethernet to modem- new HP dual processor computer..  (ie no wireless).

Continual repeateded  "dropping"and slow service. Ie spining to connect like dial-up for long peroids.call to Comcast -  a test on modem from comcast to my home  showed "weak" signal. original call to comcast 1st call set up tech to check for problem.

Tech shows up with "whats YOUR problem?" (excuse me?)..walks in and doesnt even go to modem and starts in with {maybe your neighbors are on  internet and that is what is slowing you service down"(Excuse me?). i explained that i didnt care if my neighbors were on interent gaming 24 hours a day that doesnt factor into this scenario ie I dont care i want service! ) so . he leaves without looking at modem and comes back and states it was a loose connection that had water in it down the street and   good bye )

2nd call- this call went to the phillipines-  explained scenario- requested re-visit due to continual slow service and drops -- and credit , was told credit would be given and tech will  come ..10 days later  no call- no credit- no tech

3rd call- to Michigan,  explained no call and no tech appointment made -2nd time- informed  2nd time  credit would be given for delay

3rd call - to Indiana, call to re-schedule and ask if credit was given - no documentation of credit given for delay  and slow service and dropped service . note  by this time i was ready to go over everything AGAIN. THIS TECH DID ASK ME TO DO SPEED TEST (yeah!) this tech said speed was ok.. well guess what.. it doesnt work i told her even if the speed is good  i was told my modem was having weak signal ..SO ...she finally asks me to ping yahoo.net  wait no ping google yahoo doesnt like being pinged.. whatever  so i go to command and ping google and guess what 50% date loss !!!! Read on kiddies it gets better...then i hear her say to me.. well do you have squirrels in FL? cause they can eat the lines...I DROPPED MY PHONE OK ? ROFL ..ok finally we have an answer ( this is your problem not mine)  -now can i get a credit for not providing me service that i requested ? well here is the reply.you have to call back -  hello? no way in hell i have called for credit 3 times now and i am NOT calling again for credit !!------reply- """. well you had service YOU USED 266 GBS LAST MONTH . at this time i had to explain AGAIN )   that i use the internet for classes  and that i need constant service that does not drop and i want a credit because it drops my classes causing me to lose my courses..she didnt want to give me credit until i explained -  that i dont pay for a car that works only sometimes and not WHEN I NEED IT !  so then- she wants to haggle over HOW MUCH TO CREDIT. i finally stated  well if it is 50% data loss then credit me half of my bill! i only wish comcast wasnt the only provider in my area,,.24 days later  still waiting  multiple classes dropped ..dealing with comcast is a complete joke -- incompetent total....i want a whole new set-up..yes.. dig again( a new line)  and new modem  start over - get it right!!. come to find out the original set-up tech probably was in a hurry and "clipped" the line...upon installation. no matter what ..know this..they will lie, lie lie...any way not to admit they were wrong or that there actually is a problem (  ie speed is ok ) in any way ...and the part about i used 266 gbs (so i had service)  doesnt quantify the fact that when i NEEDED the service ..it wasnt there...still waiting and my commands ping show average 25% loss even now..and dropped service 4 times today alone  ( i am taking pictures) . This is the problem with America today-- nobody wants to admit  fault or fix a problem - comcast is the epitome of this problem!! ----off to feed the squirrells!!