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Report: #1279903

Complaint Review: Comcast - Nationwide

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  • Reported By: Elba — Stafford Texas USA
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  • Comcast Nationwide USA

Comcast Xfinity, Comcast cable Inaccurate billing Houston Nationwide

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I have been a Comcast Cable user for years, mainly because they have the areas where I live cornered and ther is no option if I want to have Internet service. My main complaint is their inaccurate billing practices. I have 5 consecutive bills that are not updated, poorly explained and overcharged.

Every time I call, when I get through, I receive different information from different people. It never reflects the actual amount due and there should be a law against this. On top of that, when I requested to talk to a native English speaker I was told I would have to go to a physical location because over the phone that is not possible!!!

Has anyone else experienced this issue. We are entitled to have accurate and updated information on our bills.

This report was posted on Ripoff Report on 01/13/2016 03:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/nationwide/comcast-xfinity-comcast-cable-inaccurate-billing-houston-nationwide-1279903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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