Complaint Review: Comcast - Nationwide
- Comcast Nationwide USA
- Phone: 1 (800) 934-6489
- Web: www.xfinity.com
- Category: Internet Service Providers
Comcast Xfinity scam, unreturned equipment fee, comcast, xfinity, ripoff, fee Boulder Nationwide
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I was told I would be a charged a $100 unreturned equipment fee upon cancelling my service with Comcast. The fee is for a cable box that I received as a part of my internet package. By the time I found out about this, I had moved out of my sublet. and my landlord had thrown out the box. When I was given the box by an Xfinity employee, I was not told in any way that I had to return it or that there was a fee associated with it. In fact, I did not even need the box, as I did not have a tv inside my sublet. I have called customer services a few times to try to get the fee waived, but they were very dismissive and told me that nothing could be done about it. I would be okay with the fee if it had been verbally clear to be that the cable box was rental equipment and had to be returned, but since I wasn't, I feel incredibly scammed and disrespected as a customer.
This report was posted on Ripoff Report on 08/11/2015 03:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comcast/nationwide/comcast-xfinity-scam-unreturned-equipment-fee-comcast-xfinity-ripoff-fee-boulder-n-1247879. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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