Complaint Review: Commercial Lending Capital **WARNING** - Riverside California
- Commercial Lending Capital **WARNING** Riverside, California U.S.A.
- Phone:
- Web:
- Category: Mortgage Companies
Commercial Lending Capital Inc. **WARNING** DO NOT SIGN THIS TERM SHEET ! Red-Flag Areas are summarized below!! Riverside California
*UPDATE EX-employee responds: Google Commercial Lending Capital and you will see....
*UPDATE EX-employee responds: CLC takes money without ever intending on funding a loan!!
*Consumer Suggestion: My advice is STAY AWAY
*Consumer Comment: You're not the only one
*Consumer Comment: Interested in all sides of the story!
*UPDATE EX-employee responds: Absolutely true
*UPDATE EX-employee responds: Absolutely true
*UPDATE EX-employee responds: Absolutely true
*UPDATE EX-employee responds: Absolutely true
*Author of original report: When you assume you make an A-S-S of yourself
*Consumer Comment: Lies begets more Lies
*UPDATE Employee: Rebuttal
*Consumer Comment: Commercial Lending Capital
*Consumer Comment: Welcome to the Club
*UPDATE Employee: Basic Response
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Commercial Lending Capital misrepresents themselves as Lenders, but they are not Direct Lenders, nor do they have any Correspondent Relationships. They once had Correspondent Relationships with Interbay Funding and SilverHill, but those lenders are out of business. They are Brokers.
The term sheet below has a number of Red Flags. Once you sign it and wire the Advanced Deposit, you cannot cancel the agreement without owing them 3%, you cannot obtain a refund, or look for funding elsewhere. There is no guaranteed closing timeline, and they can deny the loan and keep your money for something as simple and you incorrectly stating the appraised value. You also give up your right to Discovery, and agree to Arbitration in Riverside, California.
They generate the following Term Sheet (complete with an amazing loan deal) and without proper financial due diligence, and then pressure you to sign it.
Months later you will still be trying to get your loan closed, and they will ignore your calls and emails. If you have the "unfortunate" priviledge of speaking with the COO Nicole Ferguson, you will regret it, this woman is a Whack-Job.
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> TERM SHEET DETAILS
Scope of Representation:
The undersigned, herein after referred to as "Borrower" hereby retains Commercial Lending Capital, Inc., herein after referred to as CLC,
as his commercial mortgage Broker or Lender. This agreement is for the limited purpose of procuring a loan approval and an eventual loan
under circumstances and conditions that will be determined by, and not limited to, further investigation of credit, equity, income and marketable
title validation.
Loan requested (herein "the Loan") is as defined in page one of this agreement. Duties of CLC:
CLC promises to use diligence in its efforts to procure the loan approval. CLC will act as agent for the Borrower and owes them such loyalty
including full disclosure, confidentiality, and honesty. However, CLC will represent the Borrower on a best efforts basis only, and does not
guarantee nor promise the successful placement of any loan as there is not adequate information known at the time of signing this agreement to make such guaranty.
Duties and Covenants of Borrower:
The Borrower agrees to comply with any legitimate request for information, documentation, or report fees (appraisal, credit environmental, etc.)
within a reasonable time, not to exceed fourteen working days. The Borrower further agrees to deliver marketable title, but not limited to, any
required subordination(s). The Borrower also agrees that he will not apply to any other funding resource during the period of this document's
coverage period. Once notification passes to the Borrower, via the contact information available, that his loan documents are ready for
signature, then Borrower agrees that the cancellation provision shall trigger upon the passage of five working days thereafter without
performance.
Cancellation-Specific Performance Obligations:
Cancellation due to non-performance by Borrower(s): CLC does not collect ample deposits to cover the cancellation fees rendered by third
parties, nor to compensate CLC for actual costs, profit, fees and expenses related to your loan request. Immediately upon execution of this
agreement the Borrower hereby agrees to pay Commercial Lending Capital Inc.(CLC) a fee equal to 3 % of the herein approved loan amount , without offset, indicated on page one (1) of this agreement to cancel this agreement for any reason prior to funding. The parties agree that this is a reasonable estimate of fair compensation for CLC in such circumstances. Any unused fees or lender deposits paid to date may be credited towards this cancellation fee at Lenders absolute discretion. It is agreed by all parties to this contract that this provision carries the
responsibility of specific contract performance and shall not be construed as liquidated damages in any form.
Misrepresentation: If a loan does not close or result from this agreement because of materially false or inaccurate information provided by the Borrower or his agents or non-performance of the Borrower regarding document production within the time frame allotted by this contract then that constitutes cancellation due to non-performance under this agreement.
Market Changes: If your loan does not close or result from this agreement because of a material change in the loan terms because of market
changes then no cancellation shall be due. CLC cannot forecast nor accept responsibility for these market conditions and thus all deposits or
fees paid by you will be credited towards the actual expenses borne by CLC or its affiliates and the remainder, if any, shall be refunded to you in due course.
Compensation:
All deposits or fees paid to CLC become the property of CLC and are wholly earned, limited by either the 3% cancellation fee or the actual
expenses borne by CLC (whichever is greater), at the time of payment without a cooling off or rescission period. Monies paid to CLC cover a
wide range of expenses and fees and cannot be accurately determined or disclosed in advance of loan closing as to how we may allocate them. CLC is entitled to other fees and income, to be determined, at such time that a commercial real estate loan funds and/or in the event that the cancellation or circumvention provision of this agreement triggers.
Non-Circumvention:
The Borrower agrees and covenants that he will not directly, or indirectly, in conjunction with any other person, company, partnership or
corporation, apply to the Lender(s), sources , or money funds to whom CLC has submitted his loan application for a period of 36 months.
Otherwise, the Borrower de facto owes CLC . an amount equal to the fees outlined in this agreement PLUS any Yield Spread Premium, Service Release Premium and any expenses encountered by CLC to process the loan to the point of cancellation. If you do not understand these terms or would like further explanation, please consult your Business Development Manager in advance of signing this document.
Third Party Services:
All properties are priced and evaluated individually. The closing cost deposit is collected by CLC as a deposit towards the third party fees, which
include an appraisal that CLC will purchase. In no case will CLC advance more than it has retained. These fees are credited to borrower upon
closing of the loan on the HUD-1 as a POC towards CLC fees, the appraisal and other closing costs. Variances in the upfront fees and the actual
costs shall be either debited or credited at closing. These fees are all at risk and are first credited to any cancellation fees and expenses. If the
Initial and Date ______________
We have reviewed preliminary information to render a specific scenario under specific circumstances. Final loan determination is made upon the successful completion of credit, value, title and income investigations. CLC INC. reserves the right to directly speak to any and all parties involved in this transaction at any time. This pre-approval does not guaranty a rate lock until such time the appraisal process is completed. Closing dates are NOT promised nor estimated.
11870 Pierce Street, Suite 200, Riverside, Ca 92503
(951) 715-0084
property value, economic performance factors, ratios or conditions stated by you or your agents varies from those values and conditions of that given by the third party appraiser or provider, your final loan terms or offer will change. In some cases you may not be eligible for any loan product.
Resolution of Disputes; Choice of Law This contract is executed in Riverside County and thus venue is agreed to be placed within Riverside county by all parties. Do not sign this contract unless you agree and understand this provision.
For disputes, less than $5,000 or within the local statutory limits, all disputes and controversies arising out of this Agreement or Broker's services shall be adjudicated through small claims activities within the Riverside, California venue. The prevailing party shall be entitled to recover all reasonable fees incurred specifically conforming and enforcing any award and resulting judgment. The court with venue shall have
jurisdiction to award the attorney fees under these guidelines. The California Superior Court for Riverside County shall have exclusive jurisdiction to adjudicate enforceability of this clause.
For disputes over $5,000, all disputes and controversies arising out of this Agreement or Broker's services shall be decided through binding arbitration using the Riverside County Bar Association Alternative Dispute Resolution (RCBA-ADR) program and its commercial arbitration rules if it has them. If the RCBA-ADR cannot or will not serve as the ADR provider, the parties will use JAMS and its commercial arbitration rules. The
arbitration shall take place in Riverside or San Bernardino County, California. The parties shall pay and advance equally all arbitration fees and costs. To the maximum extent permitted by law, any party failing to advance its share of arbitration fees may notparticipate in or present evidence at the arbitration, but he/she/it will be bound by the results. This Agreement shall be construed under, shall be governed by, and the
arbitrator shall apply California law. The prevailing party shall be entitled to recover arbitration fees and costs incurred but not attorney fees incurred in the arbitration. The prevailing party shall be entitled to recover attorney fees incurred specifically confirming and enforcing any arbitration award and resulting judgment. The court confirming the arbitration award shall have jurisdiction to award the attorney fees under
these guidelines. The California Superior Court for Riverside County shall have exclusive jurisdiction to adjudicate enforceability of this arbitration clause. By signing this document, you are agreeing to have any dispute decided by arbitration. You are giving up any right you may have to litigate the dispute in court with a Judge and/or jury, and you are giving up your rights to discovery and appeal.
You may opt out of this provision by not signing this agreement. If for any reason a court of competent jurisdiction rules this arbitration clause is not enforceable, the California Superior Court for Riverside County shall have exclusive jurisdiction to adjudicate all disputes and controversies arising out of this Agreement or Broker's services. It is specifically agreed that each party shall pay their own Attorney fees, costs and expenses should any dispute escalate into the California Superior Court.
This arbitration clause is self-executing. If a party does not appear in the arbitration, the arbitrator may enter a default award against that party.
Processing Disclosure:
PLEASE READ THIS NOTICE CAREFULLY.
CLC does not make any promise or guaranty that your loan will fund in any particular period or time frame. Do not sign this agreement if you do not agree or understand this provision.
Initial and Date ______________
We have reviewed preliminary information to render a specific scenario under specific circumstances. Final loan determination is made upon the successful completion of credit, value, title and income investigations. CLC INC. reserves the right to directly speak to any and all parties involved in this transaction at any time. This pre-approval does not guaranty a rate lock until such time the appraisal process is completed. Closing dates are NOT promised nor estimated.
Tom
Oceanside, California
U.S.A.
This report was posted on Ripoff Report on 06/12/2009 07:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/commercial-lending-capital-warning/riverside-california/commercial-lending-capital-inc-warning-do-not-sign-this-term-sheet-red-flag-areas-461010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#15 UPDATE EX-employee responds
Google Commercial Lending Capital and you will see....
AUTHOR: shedsomelight - (United States of America)
SUBMITTED: Thursday, February 11, 2010
The entry above is right on and a true account of how CLC operates. Any outfit that has 90% turnover every 30 days is far from doing things on the straight and narrow. CLC banks on their 'Account Executives' quitting or being terminated so that they do not have to pay out when the loan funds. But loans don't fund at CLC thus the ridiculous percentage in employee turnover, angry Brokers and Clients. CLC lies to scores of honest hard-working individuals that come there to work with the intentions of making a decent living. CLC also banks on bad deals being submitted. An honest company that is in the business of funding loans would have an experienced and honest staff that can size up a commercial loan package(complete) within 1-3 days and let the Broker know if their calculations are accurate pending a full appraisal by a certified MMA Commercial Appraiser. Heck, if they want to charge for this service then a couple $100 as a processing fee seems reasonable considering commercial loans can be complex and a good number of Brokers do not fully understand the different calculation methods. If this was how CLC was making money, I would not have too much of an issue with it. But they do not practice the aforementioned method. They prey on trusting Brokers and Clients looking for and hoping to find errors and discrepancies in the loan documentation. They drag out the process and will call the Client behind the Broker's back. Even go so far as to offer the Client a hard money loan from another lending source when the Client could have gone hard money without the headache from CLC. Then the Broker and Client get rude emails from Nicole Ferguson basically telling them that she is 'all-knowing' and everyone else is to blame for submitting the loan.

#14 UPDATE EX-employee responds
CLC takes money without ever intending on funding a loan!!
AUTHOR: gilmourgirl99@yahoo.com - (U.S.A.)
SUBMITTED: Thursday, January 14, 2010
As an ex employee of CLC I can assure anyone of the following:
1. they require "1099" employees to work 8 hours a day making calls to brokers in an attempt to pursuade them into a "loan submission" (noting the submission pays the employee about $150 ...UNTIL THE LOAN FUNDS....WHICH WILL NEVER HAPPEN)
2. nicole ferguson will periodically offer a " $100 bonus to the first person with 5 submissions (just an example of her little games)"....100 bucks as compared to the 1000"s they will steal from the unsuspecting borrower is a great deal for CLC...
3. hence the huge turnover in employees who they give the name "account executives"....just a fancy name for "telemarketer"
4. THEY DO NOT FUND LOANS. they take up front fees for an appraisals which are never done. they cut that cost by ordering a broker price opinion for less than half the cost of an appraisal....and the remainder of the time (prior to cancellation) is not spent "processing" rather "looking for any error that will justify cancelling the loan." The most common is the "estimated value provided by the broker during submission" differs from the "appraised value" (which is not an actual appraisal..don't forget) so they cancel the loan....the borrower loses thier UP FRONT FEES...and the cost of arbitration is too high to fight. Or they threaten the borrower with the cancellation fees if the borrower wants to pursue getting the 3rd party fees returned. Its called coersion.

#13 Consumer Suggestion
My advice is STAY AWAY
AUTHOR: Mel - (U.S.A.)
SUBMITTED: Friday, July 31, 2009
I am a reputable broker in Virginia and I can tell you now that I will NEVER use Commercial Lending Capital again. I will be posting a separate report in the coming days, summarizing what they did to us.

#12 Consumer Comment
You're not the only one
AUTHOR: Anumberone - (U.S.A.)
SUBMITTED: Tuesday, July 28, 2009
I am in touch with more than one employee there, and the level of arrogance and dishonesty at this company is remarkable. Not only is the owner vulgar & mean spirited, miserable & dishonest likely apply as well. She seems to take great pride in demeaning not only her staff, but apparently customers & brokers as well.
Until recently, no one had been able to take any action against these thieves. Finally, there are enough people who've had enough of what this company has been getting away with and their days are numbered. No one who has ever done business with or worked for them has gone away with a positive experience.
They are guilty of fraud, and it's companies like this that have caused the mortgage industry to have such a horrible reputation. How do you sleep at night, after taking money from people/businesses that really need help?
How can you feel good about taking MORE money from someone that cancels a loan request because 4mos after taking fees, you haven't done anything with the loan?
How can you feel good be satisfied with your business, when none of your customers are ever satisfied? Simply becaue you haven't been sued successfully? Is that how you measure success?
Why is it that once customers or brokers attempt to have their concerns addressed, they are given the run-around and avoided at all costs by company employees? How can such poor customer service be good for future business? Is it that once fees are collected, you have no further use for the customer? Is it because your fine print contains language that is designed to make it more profitable for the company if the client attempts to cancel the loan request?
No less than 20 former "customers" are in talks with attorneys intent on taking action against this company. Even with the formidable legal assistance the company has procured, They will not be able to continue with this dishonest, criminal behavior much longer. I've been in touch with others who were ripped off by them and will not be satisfied until they change their practices, pay money back the individuals they blatantly stole from, or are closed down

#11 Consumer Comment
Interested in all sides of the story!
AUTHOR: Mac1 - (U.S.A.)
SUBMITTED: Friday, July 24, 2009
I am an attorney who is evaluating CLC's handling of a specific transaction. I have no opinion with respect to the company.
Thus, I would appreciate getting solid details/background on the experience of other folks who have dealt with CLC. Surely there are some satisfied customers out there, and I would like to hear from them as well.

#10 UPDATE EX-employee responds
Absolutely true
AUTHOR: Anumberone - (U.S.A.)
SUBMITTED: Wednesday, July 22, 2009
Commercial Lending Capital has NO INTENTION of ever actually closing loans. But then, why would they? If they're able to extract fees from roughly 20 customers on a monthly basis ($5,000-12,000 per) that's $100,000 minimum; more than enough to turn a substantial profit. Their employees are kept in the dark regarding the status of the loans submitted, so that the customer is unable to ever actually get their loans closed.
What's worse in my opinion, is that once a customer realizes that they won't receive help, and decide to cancel the loan request, the fine print enclosed in CLC loan documents puts the customer on the hook for a "cancellation fee", which turns out to be at least 3% of the total loan amount. So, not only have you paid your up-front fees, but now, if your loan amount is over $1,000,000 you owe the company no less than $30k in order to cancel.

#9 UPDATE EX-employee responds
Absolutely true
AUTHOR: Anumberone - (U.S.A.)
SUBMITTED: Wednesday, July 22, 2009
Commercial Lending Capital has NO INTENTION of ever actually closing loans. But then, why would they? If they're able to extract fees from roughly 20 customers on a monthly basis ($5,000-12,000 per) that's $100,000 minimum; more than enough to turn a substantial profit. Their employees are kept in the dark regarding the status of the loans submitted, so that the customer is unable to ever actually get their loans closed.
What's worse in my opinion, is that once a customer realizes that they won't receive help, and decide to cancel the loan request, the fine print enclosed in CLC loan documents puts the customer on the hook for a "cancellation fee", which turns out to be at least 3% of the total loan amount. So, not only have you paid your up-front fees, but now, if your loan amount is over $1,000,000 you owe the company no less than $30k in order to cancel.

#8 UPDATE EX-employee responds
Absolutely true
AUTHOR: Anumberone - (U.S.A.)
SUBMITTED: Wednesday, July 22, 2009
Commercial Lending Capital has NO INTENTION of ever actually closing loans. But then, why would they? If they're able to extract fees from roughly 20 customers on a monthly basis ($5,000-12,000 per) that's $100,000 minimum; more than enough to turn a substantial profit. Their employees are kept in the dark regarding the status of the loans submitted, so that the customer is unable to ever actually get their loans closed.
What's worse in my opinion, is that once a customer realizes that they won't receive help, and decide to cancel the loan request, the fine print enclosed in CLC loan documents puts the customer on the hook for a "cancellation fee", which turns out to be at least 3% of the total loan amount. So, not only have you paid your up-front fees, but now, if your loan amount is over $1,000,000 you owe the company no less than $30k in order to cancel.

#7 UPDATE EX-employee responds
Absolutely true
AUTHOR: Anumberone - (U.S.A.)
SUBMITTED: Wednesday, July 22, 2009
Commercial Lending Capital has NO INTENTION of ever actually closing loans. But then, why would they? If they're able to extract fees from roughly 20 customers on a monthly basis ($5,000-12,000 per) that's $100,000 minimum; more than enough to turn a substantial profit. Their employees are kept in the dark regarding the status of the loans submitted, so that the customer is unable to ever actually get their loans closed.
What's worse in my opinion, is that once a customer realizes that they won't receive help, and decide to cancel the loan request, the fine print enclosed in CLC loan documents puts the customer on the hook for a "cancellation fee", which turns out to be at least 3% of the total loan amount. So, not only have you paid your up-front fees, but now, if your loan amount is over $1,000,000 you owe the company no less than $30k in order to cancel.

#6 Author of original report
When you assume you make an A-S-S of yourself
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Thursday, July 16, 2009
I am not a broker or a client. I might be someone on the inside who is going to expose you for what you're really doing!
I do not know Jim Stevenson and I don't care to know, but thanks for letting me know that I can get an alert by email; I did not know that.
CLC Legal is really Clinton Davis. Nice try Clinton. You forgot to disagree with me that Nicole is a Whack-Job.
My post was factual and truthful.

#5 Consumer Comment
Lies begets more Lies
AUTHOR: Jim Stevenson - (U.S.A.)
SUBMITTED: Thursday, July 16, 2009
Ironically, could it actually be the case that lgl and naking are the same person?
The only thing that is consistent about this illegitimate company is their endless series of lies, mistruths and shameless attempt to manipulate us brokers and consumers in an attempt to convince us they are for real. The truth will tell all things in the end. They think the consumer and the brokers are there to be taken advantage of plain and simple.
Here is what is known about this firm.
1. They are only a mortgage broker, pure and simple. They are not lenders in any fashion (direct, wholesale or correspondent).
2. They prey on inexperienced brokers and unsuspecting consumers during an economic downturn when every bit of cash is needed for a business owner or investor to survive. Despicable
3. They purposely do not do proper due diligence (request business financials) before issuance of their pre-approval. The approval we got they called an approval but really in the end it is an expression of interest.
4. They need your deposit funds to stay alive. They only thing they really ever fund is their overhead on your dime.
5. They will lie, say and do anything to get to your money only to leave you up the creek in the end.
6. They are currently under investigating by the department of real estate for the above mentioned
Hey we lost out on money and so did several other. Rip off report is here for the consumer to share their experiences thank god this outlet is here to expose illegitimate companies like Commercial Lending Capital.
Do you really want to risk your money with these shady characters???? You have been forewarned.

#4 UPDATE Employee
Rebuttal
AUTHOR: Naking - (U.S.A.)
SUBMITTED: Thursday, July 16, 2009
Ironically and coincidentally, there is no Jim Stevenson in our database. Not as a client, nor as a broker. Not now, not ever. However, it is also ironic that the spelling and writing demeanor of this second post is identical to the original "complaint". Same use of caps, same use of abbreviations. Also, no reference to a specific file, client, etc. Also amazing that "Jim's" response came in within hours of CLC's rebuttal, clearly because the original poster is notified when a response is made to their complaint. Mighty coincidental, isn't it?
Is Ripoff Report ever going to be stopped for allowing these erroneous bashing sessions to occur? When are businesses going to be able to continue operating without being victims of ignorance, disgruntled employees, and moronic deadbeats?
"Tom" and "Jim", maybe on your next post you could pick a more creative name, or actually attempt to reference to a "fake" file name to make this seem more credible.
To those of you actually reading this post, CLC and their legal affiliates do not feel the need to continue addressing this further, as we believe the aforementioned validates the complete and utter ludicrous nature of these allegations.

#3 Consumer Comment
Commercial Lending Capital
AUTHOR: Jim Stevenson - (U.S.A.)
SUBMITTED: Wednesday, July 15, 2009
Tom you are dead on. My clients were ripped off also. What they do is simple. They are not lenders at all. They actually state they are wholesale lenders, which is laughable because that is a lender that buys loans. They say that they only take deals from brokers for one paramount reason.....so if the deal does not work out they can blame you. You see this company is despicable as they come. They never ask you or your client for the financials on the business up front and they instead just tell you that you are approved and ask for your money for the reason of appraisal, etc. The truth is you do not need to give anyone money upfront for appraisal and instead you can give it to them after they approve your loan. They told us they were lenders we sent in the money and were douped just like I have come to find as many others. (Even their own employees told us what is really going on....after the fact of course).
We have spoken with the CA Department of Real Estate and they are currently investigating them for this fact that they are deliberately misleading borrowers by telling them they are lenders and also by not even asking for financials before they tell you that you are approved. My mistake to trust this company I learned my lesson and paid my client out of my own pocket for there losses because I felt bad for unknowingly leading them to these corrupt liaing crooks.
If you ever have the misfortune of talking to the COO there, Mrs. Ferguson, beware. She is a maniacal, low life and shameless individual. The emails she sent me and my clients were classless and unprofessional you could not even imagine. These crooks have no shame and decency. Spread the word and contact the DRE like we did these scumbags need to be stopped.
OH AND CLC LEGAL.....ITS NEVER BASHING WHEN IT IS THE TRUTH!!!!! HAVE YOU NO SHAME???

#2 Consumer Comment
Welcome to the Club
AUTHOR: Jim Stevenson - (U.S.A.)
SUBMITTED: Wednesday, July 15, 2009
Tom you are dead on. My clients were ripped off also. What they do is simple. They are not lenders at all. They actually state they are wholesale lenders, which is laughable because that is a lender that buys loans. They say that they only take deals from brokers for one paramount reason.....so if the deal does not work out they can blame you. You see this company is despicable as they come. They never ask you or your client for the financials on the business up front and they instead just tell you that you are approved and ask for your money for the reason of appraisal, etc. The truth is you do not need to give anyone money upfront for appraisal and instead you can give it to them after they approve your loan. They told us they were lenders we sent in the money and were douped just like I have come to find as many others. (Even their own employees told us what is really going on....after the fact of course).
We have spoken with the CA Department of Real Estate and they are currently investigating them for this fact that they are deliberately misleading borrowers by telling them they are lenders and also by not even asking for financials before they tell you that you are approved. My mistake to trust this company I learned my lesson and paid my client out of my own pocket for there losses because I felt bad for unknowingly leading them to these corrupt liaing crooks.
If you ever have the misfortune of talking to the COO there, Mrs. Ferguson, beware. She is a maniacal, low life and shameless individual. The emails she sent me and my clients were classless and unprofessional you could not even imagine. These crooks have no shame and decency. Spread the word and contact the DRE like we did these scumbags need to be stopped.
OH AND CLC LEGAL.....ITS NEVER BASHING WHEN IT IS THE TRUTH!!!!! HAVE YOU NO SHAME???

#1 UPDATE Employee
Basic Response
AUTHOR: Lglsupport123 - (U.S.A.)
SUBMITTED: Tuesday, July 14, 2009
We appreciate "Tom" taking the time to write his very detailed bashing session, however can't help but notice "Tom" didn't reference to himself as a client, a Broker, didn't give a company name, didn't reference to a specific file, incident, nor did he even give his last name. It makes it rather difficult to figure out where the root of Tom's obvious anger stems from, but we will do our best to point out the flaws in Tom's erroneous allegations;
1. First of all, it would be difficult for an outsider to know who a "lender" is or isn't a correspondent with, as typically this information is privileged, and often considered "trade secrets". Contrary to "Tom's" statements, CLC actually does have correspondent relationships with several local institutions. "Tom" also conveniently leaves out the FIRST paragraph of CLC's contract, specifically titled, "SCOPE OF REPRESENTATION", which states that CLC has the right to act as a Broker OR lender. We reserve this right simply for the fact that if something happens between point A and point B during your loan transaction, we'd like to have the option to utilize other loan programs to still keep your loan in-house, rather than cancelling your loan because your credit dropped, value of your property depreciated, etc. If "Tom" views this as a negative thing, we find this odd, as the majority of our other clients find this a positive spin.
2. "Tom" alleges that, "they can deny the loan and keep your money for something as simple as you incorrectly stating the appraised value."
Let's think about that for a second... If the lender actually orders an appraisal, PAYS for the appraisal, assuming the value will be what YOU tell them it will be and it's not, do you expect that the LENDER will eat the cost of the appraisal? Apparently this is what "Tom" is saying the case should be. What we don't know is if "Tom" is the Broker or the client, but what we DO know is that CLC is a wholesale lender, so we only deal with Brokers. So this means we expect that a Client will be adequately represented by a Broker. Considering the fact that the average commercial loan is $750,000, and the average commission is 3%, that's an earned fee of $22,500. One would assume your Broker would be competent enough to do the proper due-diligence to investigate the valuation of your property before submitting the loan request to a lender, would you not? Why else would they be entitled to a fee of $22,500? Therefore, why blame the lender if your property value comes in low, and why would you expect the lender to eat or refund the appraisal fee? This accusation by "Tom" seems ludicrous.
3. Of course a lender can't guarantee a closing date. CLC's Term Sheets state in several areas that time is of the essence. Unlike most lenders, we state in several areas what to expect of the loan process, are very up-front about it, and tell a borrower multiple times that you MUST supply conditions before we can order an appraisal, etc. To close in an expeditious manner, we expect conditions in within 14 working days. If a client/Broker doesn't do so accordingly, is it the lender's fault that the loan doesn't close in 60 days? Should the lender still guarantee the closing if they don't have adequate conditions TO close? This is yet another ludicrous and irrelevant accusation by "Tom" as clearly anyone who's ever done a commercial, (or even residential) transaction knows that no one has ever 'committed' to a closing date. It's absolutely impossible. Further, the lender has no idea if additional obstacles could arise, such as environmental issues, deferred maintenance, etc. that could delay a closing.
4. "Tom" seems like an intelligent enough individual, finding adequate means to slander a company. Therefore, we find it highly unlikely he succombed to a company "pressuring" him to sign a contract, as he also alleges.
5. "Tom" is also incorrect in several other areas. He apparently doesn't know what a non-circumvention clause means, as it only states you cannot circumvent the existing lender. This does not mean you cannot or could not pursue financing elsewhere. Further, CLC could not DENY your loan and still enforce cancellation fees, unless the denial was due to gross misstatement of fact on your behalf, and the fees were earned. In other words, if CLC paid for an appraisal, environmental, property survey, title/escrow, and 90+days of labor fees, (on average a loan file touches 24+ hands) then common sense says you will pay the fees associated with these costs. If you did not agree with these fees, then you could initiate Arbitration, which is the most fair and cost-effective means of rendering an un-biased decision. "Tom" is also wrong in his claim that you would have to "appear" in Riverside, as anyone with an ounce of knowledge would realize you can appear telephonically.
Lastly, we'd also like to point out that "Tom" somehow alleges that CLC made a loan offer WITHOUT proper due-diligence. Why would someone sign a loan offer if proper due-diligence wasn't done? Why would this Broker encourage his client to sign a loan offer if they hadn't done adequate due-diligence? Better yet, why hadn't the Broker done any due-diligence to conclude that the client was eligible for the loan program offered on his own? Is anyone else seeing the holes in "Tom's" story here?
Thanks again for your feedback, "Tom". I think it would be helpful for everyone reading this if you actually referenced to a specific file, company, or were brave enough to leave a last name so we could get to the bottom of this. A generic bashing of a company, filled with erroneous allegations, and you can't even leave your company name or last name seems cowardly at best.
To all the other Brokers, business owners, or others who have been victims of Ripoff Report, take heed in the aforementioned. This one person's misdirected 'vengeance' could be aimed towards YOU next time.
Regards,
CLC Legal


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