Compass Bank - Regina Lingen Customer Service Manage Victim of Compass Bank NSF policy, Tellers explaining my transactions to other customers, and Compass deciding services they will furnish me. Murphy Texas

Most bank do not taken coins of rolls anymore. Why. Bank have to open the coin rolls and count the amount against your account. This take time and cost more to teller than time.

Best way it take lose changes and/or rolls of coins to self-service coin machine. You can find them at some food store (Food Loin) and some bank.

I used to belong to a credit union that was based in another county. It had a satellite office in my county - they refused to accept coins, period....my guess was that they had armored car service to just take cash back to the main office, and they use plastic bags for that now, not canvas, so they couldn't take coins in those bags.

And the big banks are doing that too. They want to cut costs so they are trying to convert branches into the same thing - just a brief home for cash and checks, but nothing else. Odds are with that much loose/rolled coin on a weekly basis, you really should contact their business banking department and discuss vault services with them in order to continue depositing coins. Accepting deposited coins is expensive on analysis (when you look at the charge on the analysis statement).

Banks should post debits before credits. It only seems fair, right? However they don't have to so they don't.

As for the coinage, most banks stopped accepting coins years ago. It was a banking customer service that was thrown out with all the other perks of being a customer. They were just being nice by taking your coins because they don't have to. When you started complaining about the tellers talking about your business (I'm not saying you didn't have good reason), they probably decided it wasn't worth extending you the coinage service anymore. I'm sure that cutting you off made their job easier and all you had to do was give them a reason.

These days, you complain, you get less. Unfortunately those of us with valid complaints lose because those with ridiculous complaints ruined it for all.

I should be rich enough to retire by now and I should have the last twelve Playmates fighting each other over me. Unfortunately, I have to live in this reality.

Gary, I can see that you're angry and need to vent. Having said that, we don't always get our way.

"When I make a deposit on Friday it should be credited to my account before any debits are deducted the day after. I don't care if it is written in fine print some where in their terms and conditions."

You should care. That's the way the bank is going to do business. If you want an account with them (or virtually any other major bank), then that's also the way you are going to play.

It sounds like you were floating transactions and that just doesn't work anymore. I'm not great at math either- it's my worst subject but I do know not to let my account go negative. In this economy, I figure there are better things to do with the money than give it to the bank.

Good luck to you.