Complaint Review: Complete Lending Source - Internet
- Complete Lending Source www.completelendingsource.com Internet United States of America
- Phone: 8665902530
- Web:
- Category: Car Financing
Complete Lending Source Spoke with a customer by the name of Felicia who give me miss information, Internet
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Hello concerned consumers
I hope this information helps someone. I decided that I wanted to upgrade my Nissan Sentra to a Nissan Rogue. I applied online to complete lending source. I read someone it is better to have your loan upfront before you go to the dealer. I didn't have the greatest credit so I went with a company that said they can help. They called me and told me I was approved for financing for 27,000. I immediately ask them what were the terms. They said I could go to any dealership I wanted to purchase a car. However, they told me I have to meet with the loan officer and Manassas, VA. That is let an hour away from my house. So at first I wasn't going to do it, but I went along with it. May not be to bad I thought.
I finally get to Manassas and I got to the street and I only saw dealerships on that street. So I immediately contacted the CLS and they said their office was inside Kia Motors. I thought this is unusual. Then she said that I would finalize the loan with the loan officer. But then she said and then she would show me a list of cars. Wait a minute, I thought you said I could go to any dealership I wanted. She said you can you have the option of purchasing there or going to another dealership within six months. I said okay seem kind of wierd. So sales guys immediately in the dealership started taking down my information like I was buying a car from them. Mind you the loan officer never came out to see me. So I am really upset now. So two sales people came over and said what they can do for me today. I thought I was going to meet with the loan officer, finalize my deal, and then go purchase my car. She said oh no you have to get a car here. I said that is not what Complete Lending Source told me.
So the sales guy was very rude and said so you are not going to purchase a car from us and I said no. He immediately walked away like I was nothing. VERY POOR PRACTICE. I called back to CLS to find out what was going on. Now mind you the rep I was working with said she would be there until 5pm that day and to call back if I had questions. I called back at 2pm that claim she was gone for the day. POOR BUSINESS PRACTICES. The whole story changes and they tell me I had to purchase a car there. Please don't get snowed by these people they are doing people wrong and they need to be stopped. DONT BE A VICTIM OF COMPLETE LENDING SOURCE. THEY CANNOT BE TRUSTED. I hope this information helps someone.
This report was posted on Ripoff Report on 10/10/2009 01:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/complete-lending-source/internet/complete-lending-source-spoke-with-a-customer-by-the-name-of-felicia-who-give-me-miss-inf-507328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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