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Report: #776486

Complaint Review: Compserv Office Supply Corp - Lake Worth Florida

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  • Reported By: Anonymous — Cumberland Wisconsin United States of America
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  • Compserv Office Supply Corp 1100 Bernette Dr Lake Worth, Florida United States of America

Compserv Office Supply Corp This company tricks you into 'buying' office supplies they chose for you by offering you a 'free gift' like an off-brand MP3 player or you 'won' an off-brand 'IPad' Lake Worth, Florida

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Same thing happened to me:  I was contacted by a representative who claimed they wanted to introduce their office supplies to us as they were likely able to beat the prices we were currently experiencing. They said they would send a free gift, but in exchange for the free gift they would include a product for a nominal fee. Having just taken responsibility for ordering office supplies, I thought this might be a good opportunity, and we coudl use the free gift as a give away in our company.

I received a acll a few days later from someone who stated they were embarassed to admin, they were having a rough morning, had spilled coffee on my order and needed to verify my information and my order. She said she would be sending a couple of boxes of highligthers at the price of $1.59 each. When I received the items, there were 8 boxes of highlighters and the price was $1.59 per highlighter not per box!

I called to complain and no one answered the phone. I sent an email and the next day was contacted by a representative. He stated that because this was a promotional purchase, they refused to take the items back and insisted on full pyament. He further stated that this was not an unreasonable price for highlighters and that for some products they may be cheaper, but for others they may be more expensive. I don't know of anyone in business who would pay such an exhorbitant amount of money for highlighters.

The total for the 8 boxes of highlighters was -- wait for it -- $178 (including a $25.94 s&h fee).  As a point of reference, I pay $2.49 for a dozen highlighters from my local office supply store.  Yes, that's Two Dollars and Forty-Nine Cents for Twelve; NOT $38.16 for Twelve like CompuServe Supply Corporation charged.

Now they have a 'new' ploy.  They call and say you 'won a prize' and all you have to do is pay for shipping and handling of office product THEY CHOOSE.  And charge an inflated price.   Some office supply company--really out to 'help' they customers!

This report was posted on Ripoff Report on 09/13/2011 08:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/compserv-office-supply-corp/lake-worth-florida-33460/compserv-office-supply-corp-this-company-tricks-you-into-buying-office-supplies-they-ch-776486. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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