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Report: #291185

Complaint Review: Compusa - Fountain Valley California

  • Submitted:
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  • Reported By: newport beach California
  • Author Confirmed What's this?
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  • Compusa 8000 Talbert Ave Fountain Valley, California U.S.A.

Compusa Sold me a useless warranty Fountain Valley California

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I bought a hp pavillion at Compusa less than 2 years ago and purchased the extended warranty. My screen wouldn't stay upright so I tried to take it to the nearest Compusa. 400 miles away! They closed my store that I bought it from. After getting approval from some manager on the phone. They sent me a box and told me to send the laptop to them. I sent it and they sent it back saying that they don't cover the hinges breaking on the screen and until I get it repaired my whole warranty is void. Lucky enough for me I can work on computers my self. I ordered the parts for 40 dollars on ebay and installed it. Works good now, but isn't that fraud, selling you a warranty that they don't follow through with. Don't buy a warranty from these guys. They are rip off artists.

Jj
newport beach, California
U.S.A.

This report was posted on Ripoff Report on 12/13/2007 12:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/compusa/fountain-valley-california/compusa-sold-me-a-useless-warranty-fountain-valley-california-291185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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