Computer Satellite Broadband Service HughesNet Satellite Internet Service LIES, LIES, AND MORE LIES BACKED BY THE POOREST SUPPORT SERVICE I'VE EVER EXPERIENCED. Chicago, Illinois

The very next day I noticed that my credit card was charged $181.68.  When I called to get a explanation I had to go through several "push this button, push that button" and ended up in the Philippines trying to communicate with someone whose english and dialect ash I could not clearly understand.  I called back only to get another Philippine person that was no better than the first.  I called 3 times to get these charges corrected and I may as well beat my head against a cement wall.  Instead, they tried to suck me into a so called free 6 week extension, but would not adjust the initial charges.  My initial plan was suppose to be $59.99 monthly which turned into $80.12 after all additional charges was added that was not mentioned in the initial agreement.  I could not see why I would want to agree to 6 weeks of additional sub par service and have to communicate with people I had difficulty understanding their poor english.  I decided to cancel my service within the first week and found out that it would be my responsibility to send back the equipment at my expense.  I also found I could not immediately send back the equipment because Hughes would not give me a address or a RMA until 30 days after installation.  I guess this is so they can get away with charging you with the first month, even though I disconnected equipment the first week.  

I ended up getting DSL service through my local phone company for almost $20.00 less monthly with only one year contract and download speed only 100k less and upload speed 4 times faster than Hughes.  I also am not affected by rain or wind.  

I urge any one that is looking for internet service to STAY AWAY from HughesNet.  They do not provide the service they advertise and are very reluctant to provide straight facts and the customer service SUCKS.