Complaint Review: Conceptlens - Liverpool Select State/Province
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- Author Not Confirmed
- Conceptlens 14 Liverpool Road Liverpool, Select State/Province United States of America
- Phone:
- Web: http://www.conceptlens.co.uk/index....
- Category:
Conceptlens Fast delivery and Best customer service?that is wrong!No reply enquiry even after 7e-mails Liverpool Internet
*REBUTTAL Owner of company: Please can this be sorted!!!!
*UPDATE Employee: Issue explained and sorted out
*Author of original report: Sorted
Show customers why they should trust your business over your competitors...
I ordered contactlenses from Company Conceptlens by 19/01/2010.
I had technical issue when I ordered and I sent e-mail to them.
they supposed to contact to customer in 12hours.
I sent many e-mails,never replied to me.
I asked cancel this order still no reply.
after I cancelled the order,they updated status to in transit.but no tracking detail.
I'm still waiting for the parcel.
I paid 100.
Do Not Buy anything from this company!
This report was posted on Ripoff Report on 02/01/2010 05:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/conceptlens/liverpool-select-stateprovince-l8-1th/conceptlens-fast-delivery-and-best-customer-servicethat-is-wrongno-reply-enquiry-even-af-562916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
Please can this be sorted!!!!
AUTHOR: Annonymous - ()
SUBMITTED: Tuesday, July 16, 2013
I have order contact lenses from this company and still didnt recieve anything from them, how it is possible that noone is checking if the websire is safe and you can buy from it.
It is terrible for those websites to even exsist because they just taking money without giving what was ordered.
Please do something with this issue because if not i will take it to the court.
#2 UPDATE Employee
Issue explained and sorted out
AUTHOR: Conceptlens inc. - (United Kingdom)
SUBMITTED: Thursday, February 04, 2010
Dear Soo,
#1 Author of original report
Sorted
AUTHOR: Soo - (United Kingdom)
SUBMITTED: Wednesday, February 03, 2010
After I reported this company,next day I received e-mail from them and I received contact lenses today.
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