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Report: #1239791

Complaint Review: Conscious Box - Internet

  • Submitted:
  • Updated:
  • Reported By: Jeanne — Anaheim California United States
  • Author Confirmed What's this?
  • Why?
  • Conscious Box Internet USA

Conscious Box FRAUDULENT PRACTICES, DOUBLE BILLING, POOR PRODUCT, POOR CUSTOMER SERVICE Internet

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AVOID Conscious Box, they are a SCAM!

I purchased a prepaid 6 month Conscious Box account via Amazon. While Conscious Box's idea certainly is a good one, the items provided are not really worth it.  We have NOT been happy with their products, so requested that our account NOT be continued beyond the six month prepaid period ended.

I am a trusting idiot, so I didn't catch the fact that they were over charging me and charging me AGAIN!  How DARE they accept my prepayment via Amazon, and then charge me an additional 107.70! 

Shame on me for not catching the error until now.  Shame on Conscious Box for CONTINUING my account and charging me an additional 107.70 well after I requested it be canceled after the prepaid period ended!

I guess I’m lucky they decided to be greedy and auto renew our subscription, or I’d never have discovered the fact they basically charged us TWICE for two six month Conscious Box memberships. 

(1) 107.70 for our initial six months, for which we paid in advance via Amazon. 

(2) Auto renewal for an account which WAS not supposed to be continued on beyond the initial membership.

Conscious Box DOES not have a customer support phone number listed.  Nor do they offer ANY means of canceling accounts online.

They have never shipped anything but boxes full of basically sample sized items, for which we were charged an outrageous amount of money. 

I have lodged formal complaints against Conscious Box, to both the BBB and the FTC.  I expect full refunds for ALL the money fraudulently charged against us.

This report was posted on Ripoff Report on 07/05/2015 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/conscious-box/internet/conscious-box-fraudulent-practices-double-billing-poor-product-poor-customer-service-1239791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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