Complaint Review: Consumer Depot - Overstockdealz.com - Internet
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- Consumer Depot - Overstockdealz.com www.overstockdealz.com Internet U.S.A.
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- Category: Miscellaneous Electronics
Consumer Depot - Overstockdealz.com xbox wireless headset would not power on Internet
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I purchased a xbox wireless headset to give as a Christmas gift. When the recipient attempted to use it on 12-25-08, it would not power on. I tried to return the item by e-mailing customer service to inquire about how to return it on 12-27-08.
Because I ordered the item on 12-8-08, it was outside the 14 day return limit, even though I did not recieve it until 12-15-08 (that's 12 days in my possession). I got what appears to be an automated response to go to my account, request RMA. Because it was more than 14 days from order date, no RMA available.
I emailed again explaining this and again got the automated response with a remark that if more than 14 days had passed I was out of luck. I again emailed explaining I had purchased extended warranty and how do I get replacement. Again the same response.
This has been going daily for almost 2 weeks and I'm still getting no where. I have found a link to extended warranty, but no address to return the item. At this point I'm afraid I am just out the $50 spent on the item, shipping and extended warranty.
This company is a major ripoff that is playing on the reputation of overstock.com
Gail
Dixon, Illinois
U.S.A.
This report was posted on Ripoff Report on 01/06/2009 12:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-depot-overstockdealzcom/internet/consumer-depot-overstockdealzcom-xbox-wireless-headset-would-not-power-on-internet-408516. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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