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Report: #91467

Complaint Review: Consumer Electronics Technology Services - Internet

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  • Reported By: midlothian Virginia
  • Author Not Confirmed What's this?
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  • Consumer Electronics Technology Services Internet U.S.A.

Consumer Electronics Technology Services rip-off! Theft via debit/credit card! Internet *EDitor's Suggestions on how to get your money back into your bank account!

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EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off & Author of

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable inforinformation.


I received an automated message from "Consumer Electronics Technology Services", saying that I won a new gateway computer, 358550 nokia phone, 3 day-2 night vacation, 2 for 1 cruise offer, a home satellite system, $1000 for online shopping at, $500 in grocery coupons, and a 3-in-1 camera.

I wanted to know what they were selling so I pressed one. The woman, Jennifer, said that I won some random drawing of 10 people from each state. After many questions and much skepticism on my part, I determined that what she was saying was legitimate enough, especially after she gave me her employee ID # of 5360. Who wouldn't want to win a random drawing like the one described above?

After receiving the information from a check of mine, she said that the order would be sent in the next 10-17 days. Before giving her the information, she assured me that my account wouldn't be touched for 30 days and that I could change my mind during that time.

She then transfered me to a man (I believe he said his name was John) and he proceeded to turn on a recording that repeated everything the woman had just told me. The recording then prompted me to give information such as my phone number, address, and check information. To most of these, I refused.

The man reassured me that he only needed my monetary information in order to prove to my bank that I authorized the withdrawl. He then read the information himself and recorded me saying that it was correct. He then gave me a phone number- (888)577-4432, and a customer ID # 1593673.

I continued telling him to hold on and kept him on the line while I checked out, which said "site under construction" and checked rip off reports, which contained a slew of complaints about this company.

I then told him I wanted him to cancel all billing information that was collected and that I wasn't interested. When he asked why, I directed him to the site. After a slight pause, he informed me that the only thing I could do at this point is contact my bank and hung up on my. I tried calling the "customer service" number, but got a busy signal 5 times in row with 5 minute intervals between each. Now I have a bloch on all of my accounts with that bank, and will have to close the account and open a new one within the next 24 hours.

Please be careful. These people seemed very legitimate and polite until the very end as I grew more skeptical. Don't fall victim.

richmond, Virginia

This report was posted on Ripoff Report on 05/14/2004 11:15 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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