Complaint Review: Consumer Porfolio Services - Irvine California
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- Author Not Confirmed
- Consumer Porfolio Services 16355 Laguna Canyon Road Irvine, California U.S.A.
- Phone: 800-450-7971
- Web:
- Category: Auto Dealers
Consumer Porfolio Services over-charged, wrongly penalized, different stories on billing! Rip-off! Irvine California
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My loan was taken over by CPS from Seawest Financial in April. In September I was hit with a $22 late charge. I do my payments with direct debit, and have $500 overdraft protection, so I have never missed a payment.
When I inquired about the charge they said it was because they never received my first payment. When I checked my bank statement from April, the payment WAS taken from my account.
Every time I would call I would get conflicting stories from everyone I talked to, but they all said I owed 1 full payment, and late charges for it.
Just when I thought it was going to be cleared I got hit with a $15 penalty. When I asked about that all I could get was "I don't understand why you were penalized, let me transfer you".
This is so painfully infuriating. I am 23 and just now getting on the good side of my credit. If they screw it up for me I WILL be seeing my Attorney General.
Derek
Tulsa, Oklahoma
U.S.A.
This report was posted on Ripoff Report on 11/23/2004 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-porfolio-services/irvine-california-92618/consumer-porfolio-services-over-charged-wrongly-penalized-different-stories-on-billing-119468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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