Complaint Review: consumer priority services - Internet Internet
- consumer priority services 1878 mcdoonald ave, brooklyn ny Internet United States of America
- Phone: 1-800-905-0443
- Web: cps central.com
- Category: Questionable Activities
consumer priority services cps don't buy a cps warranty, they don't honor what they say they will , Internet
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I bought a TV online. They have an extended warranty they offer thru CPS. It states, and still does, that they have a no hassle policy and take care of shipping. I bought a 5 year warranty. 2 1/2 years latter, mt Sony Bravia goes dead. It would cost more to fix than replace. CPS gives me three options. 1. send it to them and they will send me a re-built tv with only a 90 day warrant and then nothing. 2. send them the TV and they will give me $1299. Sound good! until I find that it will cost ME $400 to send it to them and if it is damaged, I get nothing. No one will insure a used TV. I've tried. From Illinois to NY is $400. Now my re-inbursement is $899. Hows that for them taking care of shipping. 3. keep my broken TV and salvage it here for $200 and they will send me $699 as a settelment. What should have been a fair settelment turned into a nightmare. Try talking to them on the phone. They don't care since i'm in Illinois and they are in New York. They say that the add I say that said they "take care of Shipping" Wrong. When I told CPS of the add, they said it was wrong. I mailed them a copy of the add. They say it is wrong . It is still on the TV's web site. The same as whenI told CPS 2 months ago. They say all the right things to get you to buy a warranty. They don't intend to honor it except at a much lower compensation and at their descretion. CPS will never get my business and I hope they don't get yours. Feel free to contact me if any questions. Take care and be safe
This report was posted on Ripoff Report on 10/25/2010 12:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/consumer-priority-services/internet/consumer-priority-services-cps-dont-buy-a-cps-warranty-they-dont-honor-what-they-say-th-654938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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