Complaint Review: Continental Warranty, CW Sales - Lynwood Washington
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- Author Confirmed
- Continental Warranty, CW Sales 19401 40th Ave W Suite 400 Lynwood, Washington U.S.A.
- Phone: 866-989-9100
- Web:
- Category: Auto Warranty
Continental Warranty, CW Sales High Pressure Sales Lynwood Washington
*Consumer Suggestion: a new car
*Consumer Suggestion: a new car
*Consumer Suggestion: a new car
*Consumer Suggestion: a new car
*UPDATE Employee: A poor example of customer service I agree
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Continental Warranty - high pressure. Extended Auto Service Contract
I experienced high pressure sales. I received repeated phone calls, morning, noon and night.
They build the suspense for the rate quote and I was told I must accept immediately, or the rate will automatically be higher.
They tell you it's just a deposit (for the full amount) but you have 30 days to review their policy.
Got four calls, within minutes, from same supervisor, after I requested they remove my name from their calling list. They just wanted another chance to "explain".
They may have a good product. Read other "ripoffreport" and "complaints.com" entries for more points of view. All I can say, is rather than focus on providing you info, it seemed they want to sell you now, and hope you don't cancel
Mb
Wayzata, Minnesota
U.S.A.
This report was posted on Ripoff Report on 08/11/2008 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/continental-warranty-cw-sales/lynwood-washington-98036/continental-warranty-cw-sales-high-pressure-sales-lynwood-washington-361664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#5 Consumer Suggestion
a new car
AUTHOR: M.k.z. - (U.S.A.)
SUBMITTED: Wednesday, August 13, 2008
but explain then lonnie, why your company has to have SOOOOOOOO much urgency on a vehicle that has more than 25,000 miles left of manufacturer's warranty or 3 years. whats 1 week going to change?
#4 Consumer Suggestion
a new car
AUTHOR: M.k.z. - (U.S.A.)
SUBMITTED: Wednesday, August 13, 2008
but explain then lonnie, why your company has to have SOOOOOOOO much urgency on a vehicle that has more than 25,000 miles left of manufacturer's warranty or 3 years. whats 1 week going to change?
#3 Consumer Suggestion
a new car
AUTHOR: M.k.z. - (U.S.A.)
SUBMITTED: Wednesday, August 13, 2008
but explain then lonnie, why your company has to have SOOOOOOOO much urgency on a vehicle that has more than 25,000 miles left of manufacturer's warranty or 3 years. whats 1 week going to change?
#2 Consumer Suggestion
a new car
AUTHOR: M.k.z. - (U.S.A.)
SUBMITTED: Wednesday, August 13, 2008
but explain then lonnie, why your company has to have SOOOOOOOO much urgency on a vehicle that has more than 25,000 miles left of manufacturer's warranty or 3 years. whats 1 week going to change?
#1 UPDATE Employee
A poor example of customer service I agree
AUTHOR: Lonnie - (U.S.A.)
SUBMITTED: Tuesday, August 12, 2008
When I read a complaint like this I get a little frustrated, because there is no excuse for actions such as this.
I apologize and if you receive any more calls from my company please email me your phone number and the time of the call, I will make sure it never happens again. The email address is lpitts@continentalwarranty.net
We as a company have hundreds of people who decide against our product every single day, it's nothing personal, we cannot sell everyone. As a general rule we never call someone back after they hang up, I apologize that whatever agent you spoke with didn't follow the rule.
I of course think of calling us a scam or a rip off for having a aggressive and most likely immature sales person working for us is a bit harsh, but I cannot justify the action so I guess I will have to live with it.
Anyone reading this who has questions on why a company in the car warranty industry has to have a protection on who they enroll and why there is urgency to making a choice on your warranty carrier please contact me at lpitts@continentalwarranty.net or call me 1-866-989-9100 Extension 1620
Lonnie Pitts Welcome Center Manager
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