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Report: #1426061

Complaint Review: convertio.co -

  • Submitted:
  • Updated:
  • Reported By: Jay — Cuautla Morelos Morelos Mexico
  • Author Not Confirmed What's this?
  • Why?
  • convertio.co United States

convertio.co pdfio.co fastspring.com I ordered CONVERTIO.CO and they bait and switched to PDFIO.CO Internet

*Author of original report: refunded

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Oh my god. I ordered convertio.co access which converts many types of files we use to other files. I paid the fee request and they acknowledged the 1 year order through fastspring.com and convertio.co I tried accessing my login at convertio.com and after 4 days of trying and contacting customer service they finally responded and said my access was a pdfio.com which only offers pdf conversion services - which we don't need because we already have 4 seats on Adobe Creative Cloud that we have a annual agreement for. Why would I order something like that. I needed the services offered at convertio.co - but they pulled a bait and switch. Six times I've asked for a refund, and they stopped writing to me. This is fraud - bait and switch. Don't buy from them - you'll get screwed over just like me.

This report was posted on Ripoff Report on 01/29/2018 07:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/convertioco/convertioco-pdfioco-fastspringcom-i-ordered-convertioco-and-they-bait-and-switched-to-1426061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

refunded

AUTHOR: Jay - (Mexico)

POSTED: Monday, January 29, 2018

after threatening them with exposure on ripoffreport.com they immediately refunded 

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