Complaint Review: Cool Ace Air - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Cool Ace Air 3933 East La Salle Street Phoenix, Arizona 85040 Internet United States of America
- Phone:
- Web: www.coolace.com
- Category: Bait-and-Switch
Cool Ace Air False advertisement, non-performing, unethical,uncompromising,shady,deceitful,unprofessional Internet
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
So I allowed him to clean them which took no more than 10 minutes to do, I paid him with a check and he was on his way. I the very next day called my warranty company and told them of the findings and they were out a week to the day later.
he also wanted to know why Ihad spent over 300.00 what did they do?? I told them that they cleaned my coils and he noted that they absoulutely did not clean them they were filthy and mud and debris came out.
I then the very next day called 3 times asking for a manager abd rtaled to 3 different girls, Brittany is the only name I can remember but did not get as return call from a Becky (OM)
After many calls I finally was put through to Becky and was told that I needed to fax over the receipt that I received from Leading Edge AC
I did the very next day and called 2 hours later to confirm receipt and was told that Becky had not checked her faxes but would call me later which I never received a call.
The next day I called again she then claimed she never received it which I had a confirmation page that stated it was received.
I resent it and she finally acknowledged receipt and would get back with me no later than first thing in the morning. Well that time came and went and by 4:30 in the afternoon I called once again to be conferenced called with a Service manager which I cant remember his name and Becky After reviewing my faxes he basically didnt believe me and that he would not refund me my money . I proceeded to tell him that I request a full refund and the only thing he wanted to do was send out a service tech and have them inspect the coils. Well the other company actually had rinsed them out showing me how dirty they were and that he felt I should report the technician and get my money back looks like small claims court and the news stations might be in order. They refuse to refund me the money and I dont want them on my property they are not trustworthy based on the 101 complaints they have with the BBB
This report was posted on Ripoff Report on 05/14/2012 09:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cool-ace-air/internet/cool-ace-air-false-advertisement-non-performing-unethicaluncompromisingshadydeceitfu-882841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Related Reports
04:32 PM
11:48 AM
07:55 PM
12:33 PM
10:51 AM
07:30 PM
07:15 AM
04:34 PM
08:58 AM
11:05 AM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
