Complaint Review: cool handle web hosting - los angeles California
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- Author Confirmed
- cool handle web hosting los angeles, California United States of America
- Phone: 866-200-2828
- Web: www.coolhandle.com
- Category: Web Hosting
cool handle web hosting I have recently signed on to coolhandle& i was to receive a free website.I signed on they have a 30 day money back but are giving me the runaround everytime i eamil them. los angeles, California
*UPDATE Employee: We Want to Help
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Their site is not user friendly .the tutorials are not easy to understand.so I decided to ask for a refund .never once have I ever talked to anyone from customer service. All they do in response is send automated emails I am still fighting them for my refund.They are quick to take my money but not quick to refund it.they say customer service is high priority.What a joke that is.when i called them all I get is a tech who directs me to customer service email address.
this has been going on for a week & i get the same runaround. IF ANYONE NEEDS WEB HOSTING STAY AWAY FROM COOLHANDLE. THEIR SERVICE IS THE WORST.
This report was posted on Ripoff Report on 07/09/2012 08:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cool-handle-web-hosting/los-angeles-california-/cool-handle-web-hosting-i-have-recently-signed-on-to-coolhandle-i-was-to-receive-a-free-w-909227. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We Want to Help
AUTHOR: Adam R. - (United States of America)
SUBMITTED: Friday, July 27, 2012
Based on the information you provided in this furm, we are unable to locate you account in our database. We kindly ask that you respond with at least 1 of the following items:
- Main domain name associated with your account
- Main email address on your account
- Any invoice ID for your account
Once we receive this information, we can review your account and continue with your request.
Regards,
Adam R.
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