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Report: #1313457

Complaint Review: cooper's point/jrk - north charleston South Carolina

  • Submitted:
  • Updated:
  • Reported By: carpet laid over poo (feces) waiting for refund — North Charleston South Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • cooper's point/jrk 2225 greenridge rd north charleston, South Carolina USA

cooper's point/jrk managed by kristen mcneil carpet laid on poo (feces), been waiting 2 months for refund and getting constant run around empty promises and now will not even return call. north charleston South Carolina

*Author of original report: complaint resolved

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My experience was limited but it has not been a good experience and it keeps getting worse. I rented this apt as a short term rental and immediately upon moving in, I couldn't ignore this smell of feces and complained to manager. Manager did come to the apt and decided to pull up the carpets and found that the carpet was laid over feces and want to try to correct it so that i could stay. I opted to move out and two months later am still waiting for my refund. I wiated the required 30 days before I even inquired. THen I was told next week. When it didn't arrive, I called and was she would check on it. Then I was told next week, then told that the accountant reports a gliche so definitely next week, still nothing. Now I can't even get a call back, it appears that no one ever answers the phone. The one time I got asst manager to answer the phone I left a message that I was told would be returned upon managers return and still waiting. How hard is it to print a refund check. When that is done, the persistence stops. 

 

I DO NOT RECOMMEND THIS PROPERTY AND I AM THE MOST FAIR AND FORGIVING PERSON YOU'D EVER FIND. TO A FAULT BUT ME AND MY CHILD WERE PUT IN HARMS WAY IN THESE UNSANITARY CONDITIONS AND THAT IS DIFFICULT TO FORGIVE. I WILL FOLLOW UP WITH CORPORATE TO GET THIS RESOLVED BUT WHY SHOULD I HAVE TO.

This report was posted on Ripoff Report on 06/25/2016 07:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coopers-pointjrk/north-charleston-south-carolina-29406/coopers-pointjrk-managed-by-kristen-mcneil-carpet-laid-on-poo-feces-been-waiting-2-m-1313457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

complaint resolved

AUTHOR: - ()

POSTED: Monday, June 27, 2016

Complaint has been resolved

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