CooperVision Biofinity Invalid Rebate Submission Fairport,, New York

I knew the second I was hung up on, that this rebate and company were definitely some type of scam.

I purchased a years worth of contact lenses through my eye doctor a few months ago. I received them and proceeded to fill out the paperwork, as well as carefully remove the 4 end panels to receive my rebate of $45.00 ($25.00 for the purchase of $ boxes and $20.00 for "new wearer savings").  I am SURE that I placed all 4 end panels in the envelope that was sent out on 4/7/2012.

Just days ago I received a postcard that said my submission was invalid!!  I called Coopervision and they gave me a runaround.  I was also hung up on several times and had to call back. They continued to tell me that I needed the other 2 end panels or I would NOT receive my rebate.  I told them I would send them the 4 boxes that had the end panels removed if that would suffice.  Not good enough.

I just want what is owed to me.  I purchased their product in hopes of finding this "Just like you, CooperVision Inc. is an advocate for healthy, comfortable contact lens wear, and a champion for the success of practices like yours. That's why you can depend on us to deliver products and services that add value to your patient's wearing experience, and to present opportunities that will help grow your practice.

And you can expect an enjoyable working relationship based on our common passion for providing the very best vision correction available.As one of the world's largest manufacturers of contact lenses, CooperVision Inc. distributes high-quality lenses virtually everywhere contact lenses are worn from a network of facilities in 12 countries across five continents. Looking ahead, CooperVision will continue to build on our rich heritage of innovation, using the latest in technology, materials, and design to offer your patients contact lenses that allow them to see beyond the ordinary - and allow you to build your practice."