Coral Resors, LLC aka Hilton Head Island Development company, LLC misrepresentation, Salesman did a great job of omitting the impt stuff in the timeshare contract! Hilton Head Island South Carolina

We have owned timeshares at Port O Call which is a community on HHI in the Shipyard Plantation.  It is managed by Reba Mgmt but is overseen by Coral Resorts LLC.  I have owned here for 15 years.  As an owner, whenever you visit you get invited to an "owners meeting" supposedly to bring you up to date on what they have done with the community but its really to try and persuade you to pay them more money.  We know this so we either don't go even with the $100 Visa card enticement or go and decline.  

Well, this year when we were there on vacation, we went to one of these meetngs. I am always skeptical of these and my husband and I are on our guard.  But this year, the salesman seemed different.  Which should have been our first clue. He seemed sincere. Talked about his family, etc.  Well, we already owned 2 timeshares. The Week is a Condo on the middle floor in the spring. Port O Call also has cottages.  We have stayed there and loved them. 

For the timeshare owners reading this, we own a week and a unit worth points. We also pay 2 memberships to RCI.  Tarek's suggestion was to combine the ownership by relinquishing our Week thereby only paying 1 RCI membership. Good right? OK.  Then he could get us a cottage which has 3 bedrooms. An upgrade to our 2 bedroom condo.  For another $12,000, we could own a cottage.  Also sounded good.  We know what the cottages go for.  So, then Tarek tells us we can use the cottage from mid august through mid june.  Also ok with us because we dont need it in the summer.  He tells us that we dont have to go through RCI because this cottage is there own inventory. We just have to call them and reserve the cottage we want as long as its available.  I questioned him multiple times about this arrangement because it seemed unusual but I let it go.  He told us lots of things and then pushes the contract in front of us, points to where to sign and initial and then the financial guy comes over and finalizes everything and we leave feeling so good.  That this is going to work out great for us. 

Well, I called Coral Resorts today to reserve our cottage for the spring and I'm told that I have to go through RCI. . Brittany and Laura have some kind of tag team thing going on. I initially spoke with Laura but when I asked to speak with the manager she transfers me to Brittany who tells me what Laura has already told me. When I asked Brittany who her manager was, she tells me Laura.  They both work in owner services. All they kept telling me that I own fixed and that I will have to go through RCI to get any other time. I kept explaning to them what I was told by Tarek that I had a floating week and was told I could choose any week between august and june.  Laura flatly refused to provide the name of her superior even though I asked repeatedly.  She told me that I had 5 days to cancel the contract following its signing.  That's not going to help us now.  For 15 years we have been going to the same place for our family vacation and this company has swindled us into believing we we getting a better arrangment.  They are not a company to be trusted.  Beware of your dealings with them

I'm joining a class action lawsuit against this company. There are a multitude of complaints against them.