Complaint Review: Coral Sands Resort - Hilton Head Island South Carolina
- Coral Sands Resort 66 Pope Ave, Hilton Head Island, South Carolina USA
- Phone: 843-842-3490
- Web:
- Category: Public Relations
Coral Sands Resort Broken commitments and Fraud Hilton Head Island South Carolina
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My husband and I decided to purchase a timeshare on Hilton Head Island after visiting the island for the past several years. At first we purchased Vacations Anytime which did not work for us. In visiting the island in 2014 we met with Coral Sands and purchased a timeshare at their resort. They used our purchase price of Vacations Anytime for a down payment. During our meeting with our sales rep, Freda, she stated that our first 3 years maintenance fee would be waived. If we were able to bring a certain amount of customers to view their property they would waive the following 3 years.
In June/July 2014 we received an invoice for the maintenance fee. I called Coral Sands to let them know that they had made a mistake and that there was an agreement that the first 3 years were credited as part of our initial verbal contract. they stated to check the written contract and they only abided by the written contracts. In checking the written contract we discovered that this agreement was not included.
After several discussions with reps and requesting phone calls from Freda and a manager we have not made any head way with Coral Sands. Since we visit HHI every February I decided to contact them again. In getting their contact information on-line I discovered that there were several other complaints and lawsuits against them for the same reason.
I have paid on-time for a timeshare I am unable to use because of their deceptive and fraudulant behavior. When returning to HHI this February I will be meeting with them personally.
This report was posted on Ripoff Report on 01/21/2015 11:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coral-sands-resort/hilton-head-island-south-carolina-29928/coral-sands-resort-broken-commitments-and-fraud-hilton-head-island-south-carolina-1203195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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