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Report: #602698

Complaint Review: Core Payment Solutions - Tempe Arizona

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  • Reported By: Charlie — San Jose California United States of America
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  • Core Payment Solutions 711 E. Lemon St, Suite 425 Tempe, Arizona United States of America

Core Payment Solutions Royal Source Solutions Merchant credit card services and coaching staff all seem legitimate except they do not perform Tempe, Arizona

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I received a phone call soliciting me for new income opportunity about Feb 26, 2010. Tony Dichelli (spelling?) was the initial contact for Core Payment Solutions. He turned me over to his boss/recruiter Stephanie Pile( spelling?) 1-602-957-6261 who tried to sign me for marketing of merchant account services: credit card machines, business loans. The set up fee was reduced from $995 to $250 for me to get started. As an affiliate I could profit each time a credit card machine was leased to businesses that I recruited or that were recruited for me. I would also profit from all future sales volume that that new merchant account produced on that machine. I would also profit from any business loans requested by the new merchant.


To get started the quickest way, was to for me to buy leads to these potential new merchant accounts, which I did. I signed up with Core Payment Solutions March 3, 2010 and signed invoices with Royal Source Solutions for $250 Affiliate Starter Kit, UC Marketing for Mastercard charges of $14,000, and Marketing Biz for AMEX charge of $16,000. All done in early March. Stephanie said that if I would purchase 15,000 email/call blasts at $2 per name (gross total investment of $30,000), I could typically expect 0.5 to 3% sell-thru volume (volume of email recipients/new business prospects who followed up and bought product). Using an average of 1.5% sell-thru X 15,000 leads = 225 sell thru. Using a minimum of one card machine leased/business, this results in $500/machine X 225 new sell-thru = $112,500. This gross income would more than replace my last job income. She said she could guarantee these results and had affiliates making $400,000 to $500,000 per year using this program. She claimed that she could produce this income in 3 months.


After a month I called a customer service number to find out why my back office online account had not been updated since I am being charged a monthly fee for that service ($19.95 on my AMEX credit card). I was told that the team would have it updated within 2 weeks. And of course, that has not happened. Now the phone numbers of contacts are either disconnected, mail-box full, or phone service repairs ongoing since April 14. I have not received any followup actions to my request to Core Payment Solutions customer service, Elizabeth Plane (spelling?), on March 30, 2010. I had asked why I have seen no action or activity as promised by my recruiter Stephanie Pile on March 3, 2010. Elizabeth said that the backoffice would be updated by the team within one to two weeks (Apr 13) which has not happened. Numerous phone calls since April 15 to various phone numbers have been non-productive as all numbers have been disconnected or reach a recording that says technical issues will be resolved by April 14. (Bankcard Empire, probably another alias, was raided by Postal Inspector and local police on April 13 which slowed down this hotbed of fraudulent activities, which continue today.)


 The coaching staff has also broken off communications by saying to call 1-877-365-8339 for all future needs; all calls reach a message saying that staff is busy and to leave a call back phone number. None of those call backs have been received. Since all attempts at communication with Core Payment Solutions and affiliated companies (UC Marketing, Deluxe Marketing Group, Royal Source Solutions, Marketing Biz) have been unsuccessful, I am trying to mitigate damage.


I have closed my bank account, filed disputes with my credit card companies, filed report with Arizona Attorney General, put security alerts on my credit cards thru TransUnion, Experian, & Equifax, filed report with the FTC.gov and with IC3.gov.


DO NOT DO ANY BUSINESS WITH THESE MARKETING COMPANIES!

This report was posted on Ripoff Report on 05/12/2010 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/core-payment-solutions/tempe-arizona-85281/core-payment-solutions-royal-source-solutions-merchant-credit-card-services-and-coaching-s-602698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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