Complaint Review: CoreCommerce, LLC - Internet
- CoreCommerce, LLC Internet USA
- Phone: 615.790.0823
- Web: www.corecommerce.com
- Category: Software
CoreCommerce, LLC CoreCommerce Does Not Provide Adequate Customer Receipt & Wants to Charge Me For This Franklin Tennessee
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I feel that CC is providing terrible customer service and CC's Cistomer Receipt is not adequate or suitable. I have not been provided with a decent Customer Receipt and I have been told by CoreCommerce that I will have to pay more in order to receive one. A customer receipt should be provided for no extra charge since this is a key component that all ecommerce software programs are expected to provide.
The original Customer Receipt that CC provided looked terrible and was not usable. So I asked them to make several changes. They made all of the changes except for two. They refuse to remove the Vendor Name and IP Address from the Customer Receipt unless I pay an additional $50.
They are simply overcharging me since I am already paying a monthly fee to use their service and I paid their highest monthly rate for many months. I paid the higher rate that was supposed to just be for one month and it was supposed to take care of any setup issues. If anything, I have overpaid CoreCommerce.
I am simply asking for CoreCommerce to remove the Vendor Name and IP Address only from the Customer Receipt.
This report was posted on Ripoff Report on 01/27/2016 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/corecommerce-llc/internet/corecommerce-llc-corecommerce-does-not-provide-adequate-customer-receipt-amp-wants-to-1282691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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