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Report: #465876

Complaint Review: Cornerstone Community Financial Credit Union,michigan,aurburn Hills - Auburn Hills Michigan

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  • Updated:
  • Reported By: rochester hills Michigan
  • Author Confirmed What's this?
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  • Cornerstone Community Financial Credit Union,michigan,aurburn Hills 2955 Univesity Drive Auburn Hills, Michigan U.S.A.

Cornerstone Community Financial Credit Union,michigan,aurburn Hills Over draft rip offs...hidden fees...thieves!!! Auburn Hills, Michigan

*UPDATE Employee: Cornerstone Community Financial

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My old credit union , United Christian Community C.U. was taken over by Cornerstone Community Financial C.U. Here is a statement from Cornerstone news letter "We can save you money.Stop paying high fees for your checking account.Dont settle! You can have it all-simplicity,convenience, and affordabilty."
Their own words.
Since becomming a Cornerstone member, they have taken over $400 out of my checking account for over draft, even though there is more than enough money to cover the checks!!! ( my old credIt union never did this,United Christian Community C.U.) Thier excuse...pending withdrawls? Like I said at the time the checks came in, there is money in my checking account, and more than enough in my savings account.
I just filed a complaint with the Michigan General Atterneys Office.
I know I am not the olny one who has had this happen to them by Cornerstone Community Financial C.U.
Futher action will happen soon...watch the news!!!

Cornerstone victim
rochester hills, Michigan
U.S.A.

This report was posted on Ripoff Report on 06/29/2009 05:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cornerstone-community-financial-credit-unionmichiganaurburn-hills/auburn-hills-michigan-48326/cornerstone-community-financial-credit-unionmichiganaurburn-hills-over-draft-rip-offs-465876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Cornerstone Community Financial

AUTHOR: Stephaniel - (U.S.A.)

POSTED: Tuesday, July 14, 2009

As a manager of Cornerstone Community Financial, I would like to respond to our frustrated member. We absolutely will pay on ANY check or debit card transaction if the money is available at the time the transaction goes through. The process is automatic and electronically verifies whether or not the funds are available. If the funds are available the item is paid. If the funds are not available, we offer our members a service to pay on these items. This service protects members from checks bouncing and temporarily takes the account into the negative. If a member does not want this service they simply opt out. This service is intended to help the members from financial embarrassment and frustration, and the fee is simply covering the cost of us taking a risk of allowing our accounts to go into the negative. We are a not-for-profit company here to serve our members. We welcome the opportunity to discuss this matter further and will work to come to a resolution.

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