Costco Auto Program NOT an Easy, Painless Experienc - -Sort of Like Shopping at Costco on the Weekend Nationwide

I said I was told the presentation took two hours.  I did not say I sat in a chair subjected myself to this treatment for two hours. 

The door was shut and locked.  Of course I could have left.  In the end, that is what I did.  I have not increased drama for effect nor have I exaggerated.  I was there with another person who can verify my story. 

I wrote that the experience I personally had was not at all what I had anticipated, based on Costco's description of the program.  Furthermore, I did qualify my report, stating it was probably more a reflection of the salesperson, rather than the Costco program as a whole.

Kind of like how your personalized, trivial and immature attacks to the report are more a reflection of you, rather than the wider audience of internet readers on the whole.

Dear Costco Member,
 
We are sorry to hear that you did not receive the Costco experience we strive to provide to our members.  Member feedback is one of the primary tools we use to evaluate our participating dealerships.  We would like to discuss your recent experience with you.
 
Please contact the Member Advocacy Group at (800) 404-5623 or, if you prefer, please email us at talktous@costcoauto.com with your contact information and we will call you directly.  We are available weekdays from 7:00 am to 6:00 pm and weekends from 8:00 am to 4:30 pm Pacific time. 
 
Sincerely,
 
 
 
The Member Advocacy Group
Costco Auto Program

This presentation involved being locked in his office, with him spending the majority of the time talking very fast about Consumer Reports ratings, paint quality (why?), bad mouthing the competition (in this case, Toyota) and basically telling me how great he was at sales and how little I knew about cars (and therefore should trust his expertise). 

So, can we NOW assume, based on your rebuttal, that you weren't REALLY locked in the office?

If you're going to embellish your tale of woe for increased drama, you better expect some sarcastic remarks.

I am amazed at the number of complaints posted by folks purchasing vehicles who seemingly forgot how to RISE TO THEIR FEET and simply walk away.

I did not say I was held against my will.  Please re-read the body of my complaint without the lens of sarcasm.

You were held against your will behind a locked door for more than 2 hours?



Did you report this abduction/false imprisonment to the authorities yet?



Either you deal in hyperbole in your writings or you have been the victim of a serious crime.