Complaint Review: Country Door Catalog - Monroe Wisconsin
Country Door Overpriced and Can't understand English Monroe Wisconsin
This Company is an overpriced rip off, they are the Rudest Company I have ever ordered from !!
I placed an order with this company and what a nightmare it has been just trying to get my money back ! They are RUDE and can barely speak the English Language. I have spent hours and I am not exaggerating, just trying to get my money back. Every single time I have called them I have been told different information. After placing this order and being assured it would arrive within 2 weeks I started calling to find out where my order was because it was a gift. One time I was told it was shipped out and I would receive tracking info. Another time I was told it wasn't. The info online is not up to date. I placed this order a month ago. I finally cancelled and was told it would take 45 days to get a refund !! What company does that? I called again today to ask to speak with customer service.. and big surprise... I was told my order is on its way !! What? I cancelled it last week and was told that my money would be back in my account within 48 hours? Every single time I call I have to repeat All my info at least 4 times. Every time I call I am speaking with someone who I have to spell every bit of information out because they can not speak English. This company really needs to take some lessons from Zappo.com they are so on top of things !!
This report was posted on Ripoff Report on 11/06/2014 09:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/country-door-catalog/monroe-wisconsin-53566/country-door-overpriced-and-cant-understand-english-monroe-wisconsin-1187205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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