Country Home Products DR Power Equipment DR Chipper JUNK, GARBAGE, American Country Products SCAMMERS Internet, Internet

After several emails back & forth with Country Home Products, They sent me a new bearing for my chipper.  I emailed them links to a few internet forums, where we were discussing what happened with my chipper, and a link to this report, and they decided to send me a new bearing.  I'm working on an updated kit, to replace the cheap OEM "Made in China" bearings.       

Thank you ripoffreport.com

We contacted the customer who posted this complaint.  After discussing the situation with him, we came to the understanding that one bearing failed prematurely due to excessive material build up on the flywheel shaft.
 
Even though this customer is a second owner of the machine and the warranty is non-transferable with ownership we agreed to replace that bearing at no cost.

We assured the customer that this was not a typical situation and that he should expect many hours of use from the bearings.

Country Home Products stands behind its products and warranties.  We consider the circumstances of every individual Technical Support issue and we strive to be fair and accommodating.