COUNTRYWIDE - FULL SPECTRUM SCREWED THEMSELVES WITH THE BS THEY SAID AND WHAT I RECEIVED ripoff Nationwide

Thank you very much for your response. I decided to leave the loan alone and try as much as I can to keep my mortgage payments current. The only thing I am changing is I'm making my mortgage payments on the pay plan where I pay half the payment twice a month. This is going to help me a lot in the long run not having to pay the full monthly payment at one time. Thanks again for your comment and concern.

They will try to give you a low interest rate but will also want to charge a bunch of points and then a super duper penalty for early payoff.

They will speak highly of the lower interest rate but they will find other ways to try & stick it to you. They also will stretch out the process over several weeks which will cause you all kind of headaches.

They are getting the benefit of charging you whatever they can from your first loan in fees and then they will pack them onto the new loan in every way possible.

Tighten up and keep your mortgage current. Pay some extra on the principal when you can and don't give the bloodsuckers an extra dime that you don't have to.

Thank you for telling me what I was already aware of and had already done. When after having my discussion with Countrywide Steve, he continued to tell me it didn't make a difference if the Bankrupted items were included into the loan because they are what was on my Credit Report, I felt he didn't know what he was talking about or he was trying to pull a fast one.

I spoke to another member of the Credit Department and got the same response. Everything I did was not put into this report because the report would have been extremely long. I reported the parts of my complaint that I felt was a company trying to rip me off. You started out ASSUMING, rather than asking pertinent questions before labeling my complaint STUPID.

Not only did I get the same information you listed above, verbally, but it was also in writing in the loan application paperwork. I went from there with my telephone calls to get specifics out in the open from my end and listen to a voice on the telephone tell me I really was in no position to turn the loan down because it looked like I was in over my head from my credit report. I have been over my head for the last five years and continue to keep my head above water.

I don't accept everything at face value. I question and question again if I have to. I listen to the words being said to me and how the tone of the person is. I'm sure you know there are some people that are in the wrong field the way they talk to people. They will do this until someone complains or they get caught by their superiors. As I said, I did what I had to do concerning this Loan. You added to the frustration by calling my complaint stupid.

I do thank you for the information you have given. I only hope in the future, when you respond to something or someone, try asking a few questions first and then give your rebuttal in a way that will not offend anyone.

Is your balance $00.00 from your Bankruptcy?
Did you submit your Tax papers for year ??
etc., etc. Then go into explaining why such and such would happen if these things did not occur. It's easier to respond to these complaints, if it is done in a better manner. (I could have taken your words STUPID COMPLAINT personnally. Since I know I'm not STUPID, I didn't.

Thanks again. I'll look into one of the other companies you mentioned.

Thank you for telling me what I was already aware of and had already done. When after having my discussion with Countrywide Steve, he continued to tell me it didn't make a difference if the Bankrupted items were included into the loan because they are what was on my Credit Report, I felt he didn't know what he was talking about or he was trying to pull a fast one.

I spoke to another member of the Credit Department and got the same response. Everything I did was not put into this report because the report would have been extremely long. I reported the parts of my complaint that I felt was a company trying to rip me off. You started out ASSUMING, rather than asking pertinent questions before labeling my complaint STUPID.

Not only did I get the same information you listed above, verbally, but it was also in writing in the loan application paperwork. I went from there with my telephone calls to get specifics out in the open from my end and listen to a voice on the telephone tell me I really was in no position to turn the loan down because it looked like I was in over my head from my credit report. I have been over my head for the last five years and continue to keep my head above water.

I don't accept everything at face value. I question and question again if I have to. I listen to the words being said to me and how the tone of the person is. I'm sure you know there are some people that are in the wrong field the way they talk to people. They will do this until someone complains or they get caught by their superiors. As I said, I did what I had to do concerning this Loan. You added to the frustration by calling my complaint stupid.

I do thank you for the information you have given. I only hope in the future, when you respond to something or someone, try asking a few questions first and then give your rebuttal in a way that will not offend anyone.

Is your balance $00.00 from your Bankruptcy?
Did you submit your Tax papers for year ??
etc., etc. Then go into explaining why such and such would happen if these things did not occur. It's easier to respond to these complaints, if it is done in a better manner. (I could have taken your words STUPID COMPLAINT personnally. Since I know I'm not STUPID, I didn't.

Thanks again. I'll look into one of the other companies you mentioned.

Thank you for telling me what I was already aware of and had already done. When after having my discussion with Countrywide Steve, he continued to tell me it didn't make a difference if the Bankrupted items were included into the loan because they are what was on my Credit Report, I felt he didn't know what he was talking about or he was trying to pull a fast one.

I spoke to another member of the Credit Department and got the same response. Everything I did was not put into this report because the report would have been extremely long. I reported the parts of my complaint that I felt was a company trying to rip me off. You started out ASSUMING, rather than asking pertinent questions before labeling my complaint STUPID.

Not only did I get the same information you listed above, verbally, but it was also in writing in the loan application paperwork. I went from there with my telephone calls to get specifics out in the open from my end and listen to a voice on the telephone tell me I really was in no position to turn the loan down because it looked like I was in over my head from my credit report. I have been over my head for the last five years and continue to keep my head above water.

I don't accept everything at face value. I question and question again if I have to. I listen to the words being said to me and how the tone of the person is. I'm sure you know there are some people that are in the wrong field the way they talk to people. They will do this until someone complains or they get caught by their superiors. As I said, I did what I had to do concerning this Loan. You added to the frustration by calling my complaint stupid.

I do thank you for the information you have given. I only hope in the future, when you respond to something or someone, try asking a few questions first and then give your rebuttal in a way that will not offend anyone.

Is your balance $00.00 from your Bankruptcy?
Did you submit your Tax papers for year ??
etc., etc. Then go into explaining why such and such would happen if these things did not occur. It's easier to respond to these complaints, if it is done in a better manner. (I could have taken your words STUPID COMPLAINT personnally. Since I know I'm not STUPID, I didn't.

Thanks again. I'll look into one of the other companies you mentioned.

The reason I said the complaint was "stupid" was because it didn't seems as if you had taken the time to call the Countrywide rep to discuss the application and the discrepancies.

The forms they sent you is the loan application and disclosures, not the contract. You are completely within your rights and actually it is your duty to make corrections to the application before you send it back.

You send in the Chapter 13 creditors schedule showing which debts were included, and the final discharge decree. Include your W-2, tax info, insureance info, etc. and then Countrywide Steve edits the application, you two agree on what the correct loan amount should be, and you move forward at that point if it still makes sense.

So if you do not like the terms of the loan, don't move forward with it! Simple as that. It didn't cost you a penny to get to this point. Nobody ripped off anybody.

Now,in the spirit of helping another I will offer an unsolicited suggestion. If you are seeking a loan of $70K-80K, Countrywide is not the right lender for that size loan amount.You might try US Bank, Citimortgage, or Washington Mutual. They have programs aimed at owner-occupied homes with 1st mortgages less than $100K. Your Chapter 13 is more than 4 years old from date of filing and you will be fine.

I will occasionally do small loans for manufactured or modulars and these guys are far more competitive than Countrywide for $125K and under.

#1. When I discussed the Creditors I bankrupted showing on the loan with Steve, his response was, "they don't make a difference. I just put what I saw on your credit report. I can adjust that when you send the signed papers back with your information on it". Why would I sign my name to papers that are incorrect. And yes, Steve #2. All my payments were made to the trustee. The balance is $00.00. I don't need the Trustees permission to do anything.

#2. You really need the papers in front of you before you assume what charges were on them. You're incorrect about your assumptions. As I stated above, (don't like repeating myself as you do), I had a $00.00 balance concerning the Bankruptcy and the Trustees.

#3. Stupid complaint? It seems to have offended you personnally. Are you a stupid person or just like to assume and feel you know all, see all, have all, been all, etc., etc.

#4. Scrape together 100.00 to create a better loan for myself? You sound like a criminal who is talking about bribing the appraiser. Besides, who are you to spend another person's money? You have no idea what my financial status is.

#5. You are correct. You do not know all the particulars. If you were as smart as you are trying to sound, you would'nt call yourself an experienced mortgage broker. You would be a great mortgage broker. And yes, I see why you would say you have made mistakes. The way you came down on me was uncalled for and especially since you did not have the facts. You should have tried asking me the questions and letting me fill in the blanks before calling my complaint stupid, STUPID.

#6. You sound really old also. Your last question you can direct to a child. I'm no child.
Does this make sense the way I have explained it?

"I filed a Chapter 13 in 2001 and it was discharged May of this year. Countrywide had included all the Creditors I bankrupted into this so called Loan,"

QUESTION: Have all the payments of the Chapter 13 been made to the trustee, and the balance is now $0.00? If not, then a loan is still possible, but you must have permission from the BK trustee.

"I saw where a Fifty Three Thousand Dollar ($53,000.00) mortgage and a seventeen thousand ($17,000.00) dollar mortgage was going to total Two hundred thirty eight thousand six hundred eighty dollars and twenty nine cents ($238,680.29)

QUESTION: The difference between $238,280.29 and your loans of $70,000 is $168,280. Estimate $8,000 for settlement charges, that leaves $160,280. Did you BK $160,000????? If not, doesn't that make you think there might be a mistake somewhere? Did you bother to pick up the phone and ask a question? Did you take the time to discuss the Chapter 13 discharge and that all of those debts have been paid? Or not paid?

Surely you made a phone call to ask a few questions and make some changes before you posted this stupid complaint. You did that right?

As to your complaint about the appraisal charge being $300 instead of $200, is $100.00 that tough to scrape together to possiblly create a better loan for yourself?

As far as interest rates are concerned, without knowing all the particulars, a 9%ish to 10% rate is about right, unless you have a TON of equity, have FICO scores over 680, re-established your tradelines, and have sufficient income.

So, instead of being negative, here is my suggestion: Call Steve back. Discuss the discharge of the debts, show him that you have made all your payments on time and the balance is $0.00. Be sure to discuss your mortgage history as all current. It is my opinion that your loan was "created" incorrectly in their system, and the default documents were sent out without anybody looking at them.

Believe me, I am not saying Countrywide is without fault sometimes. But from what I am reading here, there is clearly a mistake.

And before you wonder, I am not the "Steve" mentioned in this complaint. I am, however a very experienced mortgage broker who has seen and made mistakes. My office is in Corona, CA. Mortgage Group Direct if you want to find me.

Call them. If it still doesn't make sense to refi, then do not do it. No harm, no foul.

Does this make sense the way I have explained it?

Good Luck