Landsafe - Countrywide Appraisal Kent Washington

I am an independent contractor for LandSafe providing appraisal services. Yes, LandSafe is owned by Countrywide and conflict of interest does arise. However, most banks hire staff appraisers. To date, it is generally the best way to insure an unbiased appraisal, which is critical to a lender's ability to make a sound lending decision. In the 2 years I've worked with LandSafe, I have not experienced any undue influence in determining property values. In other words, I am allowed to do my job the way I am supposed to. And, yes, a loan may very well be denied based on the appraisal. An appraisal is a tool banks use to determine whether or not to make a loan. Any loan officer who tells you that you could not be turned down based in the results of an appraisal is lying. And, no, you will not get a refund. If an appraisal is completed and delivered, services have been rendered. It is illegal for an appraiser to base fees on an appraisal coming in at a certain value or attaining a certain result (such as closing a loan).

The homeowner in Washington may have been offered "blue skies" by the loan officer, who is not an appraiser and likely has very little knowledge in the appraisal process. The ONLY way to get an accurate value for a home is to have it appraised by a licensed appraiser. Current market conditions make my job more difficult as the market is far more complex; to expect a layman to determine the value is unrealistic. I can tell you that loan officers sometimes use assessor's records, and various other websites to get a ballpark idea of a home's value. Where they put you in the ballpark often depends on what you tell them about your house. From years of experience, I can tell you that most homeowners have a far better opinion of their home than an unbiased observer would.

While LandSafe's "appraisal fee" may be higher than most, it should be understood that LandSafe also pays its appraisers a decent fee (discounted but far better than most appraisal management companies). The fee may also include the credit report and/or title search as these are also services LandSafe provides which are necessary to any home loan. Fees also vary depending on the property (if it complex or unique, the fee will be higher), cost of living in the market area, and may include rush fees if the report is needed in a very short time. Please be aware that an appraiser's biggest business expense is gasoline.

Bottom line: Any loan officer can tell you (and MANY will) what they think your house is worth, but appraising is a complex field and you should not rely on the opinion of someone who is not a professional. And, make sure you know what you are paying for and why.

My daughter was hired by Countrywide in Plano a couple of months ago. When she came home to tell me about her duties of her new job she said she is actually working for Landsafe. Her job is to set appointments for the appraisers. The appraisors actually call in to Landsafe to get their assignments.

When Countrywide is forclosing, bidding to purchase, or selling a home to an individual they hire Landsafe to do the appraisal and charge the customer if it's a sale or refi. Every time Countrywide pays Landsafe for an appraisal they are paying themselves. The Landsafe company is owned by Countrywide and they all work in the same huge building in Plano, Texas. They even do what they call "Drive By Appraisals" where they don't even go inside of the house. They are charging big bucks for it.

I told my daughter this is a conflict of interest and when she asked them about it they told her trainer said "well kind of, but not really" and to please not mention it again.

She has told me some terrible stories already about the crooked practices of this company. Now they have been bought out by Bank of America but Landsafe is still doing the appraisals.
You should sue them for what they did to you. That is exactly what I would do.

My daughter is looking for another job so she can quit with them. I can't believe the government puts up with this and they must know all about it. All of them lining their pockets with the consumers money.

Worst ripoff scam I have ever seen!!!