Complaint Review: Coursehourse* (New York) - Internet
- Coursehourse* (New York) Internet USA
- Phone:
- Web: https://coursehorse.com/nyc
- Category: Adult Career & Continuing Education
Coursehourse* ,New York, greedy, total lack of customer care New York, New York Internet
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Coursehorse doesn't care about customers. I signed up for a course with Borough of Manhattan Community College in Python Programming.
The class got pushed back and I had to find out on my own (just from being paranoid and calling BMCC to make sure everything was a go). Apparently they were notified the week before the class was supposed to start and yet I heard nothing. The radio silence is only more impressive given that they're a company that exists entirely online as an intermediary between people and physical institutions.
The screw up means I have to reschedule a flight to Orlando for my sister's bridal shower. Retooling my flight means I'm taking a $150 hit. The Coursehorse solution was to offer me $30 in credit.
I don't want your credit since you've already monumentally wasted my time screwing up my schedule. And 30 bucks does nothing to rectify the costed incurred to me by a lazy business that only cares about getting the sale and not the students.
Don't use Coursehorse unless you enjoy get screwed with your pants on.
This report was posted on Ripoff Report on 04/11/2016 09:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/coursehourse-new-york/internet/coursehourse-new-york-greedy-total-lack-of-customer-care-new-york-new-york-internet-1299073. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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