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Report: #524597

Complaint Review: CPC -- Central Portfolio Control - Eden Prairie Minnesota

  • Submitted:
  • Updated:
  • Reported By: WRONGNUMBERINSANITY — Cypress Texas United States of America
  • Author Not Confirmed What's this?
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  • CPC -- Central Portfolio Control 250 Eden Prairie Ctr. #125 Eden Prairie, Minnesota United States of America

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3 yrs ago when I first got this phone number i started getting calls for a "Gloria Steed or Speed" ? I have no clue who this person is other than I must have gotten her old phone number when I received my phone number from the phone company.

Usually Im polite and answer or return the call (especially to debt collectors) saying - "you have the wrong number"

This Company calls constantly for a month or so every 3-4 months for the past 3 yrs!
At first I called them back and explained it's a wrong number. They always say "OK we'll take it out of the system" but the never do. Whenever the calls opts for a "if this is NOT Gloria Speed press..." I Do, with no resolution.

Today 11/16/09 - The calls started again.
I was hung up on at least 5-6 times trying to explain I was not the person they wanted.
They have an automated system that says "if this is the wrong, press 8" this time I did - and all it does is return the call. Then when they answer they say.. "uggh yea that feature is broken ?" I tried to tell them that they have been harassing me now for over 3yrs, and I've had enough - I'm filing reports, contacting my congressman, and if they call me again retaining an attorney."

Spoke to several different people, all of which hung up on me almost instantly.
One guy said I was "crazy cuz they havent been in business that long." Another said "OK we'll take you out of the system" .. which then lead to "that's what you say every couple months" and again hung up on. One guy told me .. "Write your congressman?? Over a debt collection?? do you know how retarded that sounds?" and then told me that I would be the one contacted by the authorities for calling them"?!?

They denied me any company information - another phone number, any supervisor contact, an address or full company name when I asked.

People I spoke to:
Joel Mason
Sam Young
and Josh "something"
not everyone would tell me their name

I happen to find their information when I searched CPC and found this site and its reports on this company already in exsistance.
The phone numbers match exactly. That's how I have the full company name and address.

This report was posted on Ripoff Report on 11/16/2009 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cpc-central-portfolio-control/eden-prairie-minnesota-55346-4302/cpc-central-portfolio-control-3yrs-of-harrasment-over-wrong-phone-number-eden-prairie-524597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
3Consumer
0Employee/Owner

#5 Author of original report

CPC Cease and Desist letter sent -

AUTHOR: WRONGNUMBERINSANITY - (United States of America)

POSTED: Tuesday, November 17, 2009

Well :/ I already sent the letter, but thank you for your reply.
I also - filed a complaint with the BBB and the FTC.

I have made copies of this complaint, my letter sent to the company, a copy of the certified receipt, copies of all my complaints, copies of everyone's complaints I found about this company claiming similar situation along with a letter all to my congressman and a municipal court attorney/Judge in my district.

The USPS allowed me to send the letter to the company with my name c/o my congressman's name, and the return address is his office!

So thankfully they will NOT have my address when they receive this cease and desist letter, and sign for it, or if they'd like to refuse to sign it, will be returned to his office :)


I really dont care about $1,000 penalty - but if they DO contact me again, I am looking for a new hobbie ;) I will make it my goal to find every person who's been harassed by them, gather as much information against them to file a lawsuit as needed - tenaciously have their business license revoked if they have one?!? and will be most willing to aid karma in having these out of control unprofessional employees of this debt agency out of work!! and the debt collection agency will be the one in debt.
If they EVER contact me again - they will surely realize they have harassed and threatened the wrong person, and most certainly learn who I am.

Thank you :)

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#4 Consumer Suggestion

Send a certified letter, but...

AUTHOR: Robert - (USA)

POSTED: Tuesday, November 17, 2009

DO NOT send what John advised, they will laugh themselves silly.

"This letter is being time stamped via Certified Mail and I can confirm receipt. I will pursue each subsequent phone call from your office with a $1,000 per incident penalty for Fair Debt Collection Practices Act violations"

There is no need for the silly "time stamped" crap.  They will know that you can prove they received it because you should send the letter certified, return receipt requested.  Also, there is NO "$1000 per incident penalty" stipulated in the FDCPA.  It's up to $1000 in statutory damages.

You should send them a certified return receipt requested letter demanding that they stop contacting you because it is not your debt and you DO NOT HAVE ANY KNOWLEDGE of the person they are searching for.  Further you should explain ALL that you have endured by them and make a clear statement, something to the effect that any further contact by them, looking for this person will be considered a deliberate violation of the Fair Debt Collections Practices Act and a deliberate attempt to harass and cause you emotional harm-distress.  You might wish to mention how their contact distresses you, nervousness, insomnia, anger, frustration, time wasted, etc.

You purpose is to have them stop calling you and to set the stage for a lawsuit against them in District Court if they are fool enough to contact you again searching for this person.

IF they contact you again AFTER they have received your letter, simply look in the yellow pages for an attorney in your area that SUES collection agencies.  You shouldn't have any trouble finding one who will take the case on a contingency basis (you will still have to front the filing costs.)

Good luck.

 

 

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#3 Consumer Suggestion

Send a certified letter, but...

AUTHOR: Robert - (USA)

POSTED: Tuesday, November 17, 2009

DO NOT send what John advised, they will laugh themselves silly.

"This letter is being time stamped via Certified Mail and I can confirm receipt. I will pursue each subsequent phone call from your office with a $1,000 per incident penalty for Fair Debt Collection Practices Act violations"

There is no need for the silly "time stamped" crap.  They will know that you can prove they received it because you should send the letter certified, return receipt requested.  Also, there is NO "$1000 per incident penalty" stipulated in the FDCPA.  It's up to $1000 in statutory damages.

You should send them a certified return receipt requested letter demanding that they stop contacting you because it is not your debt and you DO NOT HAVE ANY KNOWLEDGE of the person they are searching for.  Further you should explain ALL that you have endured by them and make a clear statement, something to the effect that any further contact by them, looking for this person will be considered a deliberate violation of the Fair Debt Collections Practices Act and a deliberate attempt to harass and cause you emotional harm-distress.  You might wish to mention how their contact distresses you, nervousness, insomnia, anger, frustration, time wasted, etc.

You purpose is to have them stop calling you and to set the stage for a lawsuit against them in District Court if they are fool enough to contact you again searching for this person.

IF they contact you again AFTER they have received your letter, simply look in the yellow pages for an attorney in your area that SUES collection agencies.  You shouldn't have any trouble finding one who will take the case on a contingency basis (you will still have to front the filing costs.)

Good luck.

 

 

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#2 Author of original report

will do this TODAY

AUTHOR: WRONGNUMBERINSANITY - (United States of America)

POSTED: Tuesday, November 17, 2009

Thank you very much - I will do this this morning :)

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#1 Consumer Comment

How to stop the calls

AUTHOR: John - (U.S.A.)

POSTED: Monday, November 16, 2009

Send the collection agency a letter via Certified Mail + Return Receipt (do not use regular mail) stating:

Per the Fair Debt Collection Practices Act, I am requesting that you cease all communications with me about this alleged debt. This is not my debt. This letter is being time stamped via Certified Mail and I can confirm receipt. I will pursue each subsequent phone call from your office with a $1,000 per incident penalty for Fair Debt Collection Practices Act violations

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