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Report: #651851

Complaint Review: C&R Boger Construction - Internet

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  • Reported By: Home Improvement Guru — Seattle Washington USA
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  • C&R Boger Construction 10924 Mukilteo Spdwy #294 Internet United States of America

C&R Boger Construction CR Boger Deceptive and illegal "one-call-close"sales practices Internet

*Consumer Comment: Annoying Calls From CR Broger Construction

*REBUTTAL Owner of company: The Owners Comment

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Avoid this company at all costs, don't let their A+ rating with the BBB fool you. This is a new hive of evil high pressure salesmen using illegal and deceptive sales tactics. This company used to be legitimate, until about 3 or 4 months ago they hired all of the "closers" from Evans Glass including the director of marketing who belongs behind bars for the number of people (both employees and customers) he has screwed over the years both at Evans Glass and Pacesetters before that. He has re-created a highly deceptive and corrupt organization within a previously legitimate construction company. The sales reps are expected to engage homeowners in 3 hour long high-pressure sales pitches during which they utilize fictitious price condition, illegal price drops, and bullsh*t today-only offers to trick the customer into overpaying while thinking they are getting a special good deal that other customers don't get. The reps who are best at lying and getting away with it get the best leads, while the reps who conduct themselves honestly (if there are any left) have been starved out of the company. Reps earn commission based on their "overage" which is a figure that represents how much they were able to overcharge for their product. Some of these guys are getting away with charging up to $8k over the "house cost" which is a deceptive term for a highly inflated price that is the lowest price the reps will drop to before giving up and leaving the house. Evans Glass is now out of business after the Attorney General sued them for deceptive practices, and now those villains have migrated to this company where they are keeping the same corrupt culture going. In the last 3 months this company has raked in over half a million dollars by practicing their black arts of one-call-close. C&R Boger, mark my words, the attorney general is coming for you as well!

This report was posted on Ripoff Report on 10/16/2010 09:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Annoying Calls From CR Broger Construction

AUTHOR: Claudius2u - (U.S.A.)

POSTED: Tuesday, April 12, 2011

If your company is so up & up, why am I having repeated calls on my home phone, without any messages left on my voice mail?

I finally looked up you folk in my online phone records, googled your name, and found the ripoff report citing, and your rebuttal. For my 2 cents, if you have phone sales, then do the coutesy of leaving voice mail for unanswered calls, and assume that bothering people is BAD!

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#1 REBUTTAL Owner of company

The Owners Comment

AUTHOR: crbogerconstruction - (United States of America)

POSTED: Wednesday, December 15, 2010

The post above is far from the truth. The gentleman that posted this was hired by C&R Boger Construction to work the booth at the Puyallup Fair. The first day he was 45min late. The second day he was an hour late. The third day he was three and a half hours late. After being late three days in a row his employment with C&R Boger Construction was terminated. The gentleman was employed for a total of three days. After his termination he wrote threatening letters to the company and put his return address on the envelope. He posted the same post on many other websites as well as ripoffreport. He has since removed them all. The only one that remains is on this site. He has also has written a letter of apology to our company and its employees for smearing our good name. You do not earn an A+ rating with the BBB by not taking care of your customers or your employees. We have a set price on what we charge for the windows, roofs and gutters and back it up with a low price guarantee. Evans Glass closed its doors and we did hire two of there Project Managers out of forty plus they employed. We have twelve Project Managers employed with C&R Boger Construction. We run criminal background checks on all of our new employees to ensure the highest caliber employee possible. If any of my Project Managers use deceptive sales practices or misrepresent the company in any way they will be reprimanded and or terminated. C&R Boger Construction has a zero tolerance policy for this type of behavior. I have attatched the letter of apology with this post. Thank You for taking the time to read this statement.

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