CraftVinyl.com Poor Customer Service Internet

Unfortunately, I did not do enough research before making a purchase through CraftVinyl.com. Nick is rude and very unprofessional. I placed my order at the end of March and I have yet to hear anything from this company in regards to when it may ship. The website states that they have the lowest prices period. That is an out right LIE! I have ordered 3 times with a different company sice I placed my order with CraftVinyl.com have received them each within 3-4 days (INCLUDING WEEKENDS) and still have yet to receive as much as an order number from CraftVinyl. I emailed NICK in regards to the claim of price matching because his prices are the lowest. I recieved back a rude email where he basically said so what. I truely believe that my order is being held back because I questioned NICK's authority about his not so low prices. Now I wonder if I'm ever going to get my items. I've never encountered such a rude person when purchasing items from a business. And, seeing the way that he bullies, taunts and threatens people online I'm afraid to even speak out for fear of him coming after me on a personal level, when all I want is an estimate of when I can expect my items that were promptly paid for to be delivered. His Facebook page has a strange cult following that claim to be happy customers. They too hunt unsatisfied customers down and cyber bully them giving false low ratings on their webpages and leaving rude comments. Please someone stop this horrible person.