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Report: #1099244

Complaint Review: Craigslistflagger.net - Internet

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  • Reported By: Brian — New Berlin Wisconsin
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  • Craigslistflagger.net Internet USA

Craigslistflagger.net CraigsflaggerProxy RevolverProxy SpartanZion Master SuiteGhostbustersAdrien Stone BEWARE Cragsflagger.net Is a BAD Company Internet

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I did a lot of research into an auto flagger for craigslist, even contacted their support department several times before making my decision. I PURCHASED the software packages from Craigsflagger.  I BOUGHT IT (This is important to remember). I installed the software and really started reading the tutorials only to find that I needed to install it on a laptop (not disclosed anywhere in hte sales inf or to me thru the presales contact) and that I would need to drive my laptop around to various locations to obtain or use different and unique ip address.

They take almost a whole page to tell you about the "wardrive" which means you get in your car and drive thru neighborhoods looking for unsecure ips and going to Starbucks etc for free internet. I ahd already installed it on my desktop (I don't own a laptop) and they are very clear about the fat that if you install the software on more than 1 computer it is a violation fo their rights and they will shut you off (again about a full page of this ranting)

I purchased two modules, the crgaisflagger7.1 and the Spartan Proxy and got a free module as well. I purchased the Proxy Spartan because, from what I could read and was told, I beleived it would allow me to use different IPs from my computer automatically.

Well about a couple of hours into reading and playing with the software and trying to install the Proxy Spartan and free module, I had to contact support because I could not get a registration code for theProxy Spartan (remember I paid for everything). Wehn I contacted their support (via email only) I was surprised to see that I was sent a full refund. I sent another email to the support department to inquire why?  I really wanted the product and had paid for it and was dumbfounded why i got a refund. Here is the reply  I got in email form them:

""Hi, your registration wasnt sent, we are awaiting payment, you were sent a full refund by mistake. Once you repay the funds, minus the spartan proxy, we can send your cod and reactivate your software, thanks!
 
Laughing
Laughing Best, Jackie""
 
They demanded I send back the money before they answered any more of my questions except to tell me that the Proxy Spartan was for "Experts" and I would not be able to use it.
 
Well I did not send the money back immediately because I did not see it refunded in my bank account, All I saw was the "authrization" by my bank that locked up my funds as an out going payment. Not sure about this mess I was concerened that I was getting ripped off for tqo payments and I told them I would make the payment again as soon as the refund hit my account since it was there error. (a resonable approach i thought) They told me they had deactivated the software immediately upon hte refund being issued so I though - ok - lets wait till i got the refund and I would gladdly repurchase.
 
Here is my email to them :
 
"Message: Why do you say it is not what I think it is?

Doesn\'t the proxy spartan turn my computer into a proxy server thereby eliminating the need for me to go around town to find additional ips/subnets like described in your tutorials???

I would like to send the money back to you but I must allow the refund to be actually processed . I really need to wait for the refund to hit my bank so I have the funds to resend it. 

I dont appreciate you freezing my account immediately since it was your error. Since it was your error I feel you should give time for the money to be actually transferred back to me and give me time to resend it but NOT freeze my account and not ask me to basically double pay for your error.

Please also expand on the proxy issue

Brian  "
 
I tried to ask why they felt I could not use the Proxy Spartan and asked if there was a way to load my own IPS into the suystem so I did not need to do the "wardrive" everytime I wanted to flag/
 
All I got was an "attitude" from them claiming I stole from them and they would not answer any questions until I repaid them. I tried to explain that I did pay for the software, they refunded it - their mistake- and that I was willing to repay as soon as the credit cleared my bank.
 
All I got from them was threats and more attitude.
 
Avoid this company  I do not know if the software works or not but I know they do not want to support it rather they want you to read pages and pages of materials and then when you do have questions they get the attitude.
 
I apologise for this being so long but thought the facts determined the length
 
As a note, I did get the refund the next day and had they had a helpful professional attitude I woudl be a customer of theirs and at least try the software to see if it really works. I do not know and will not repay for it. Support and customer service does mean something to me and they have none of it. I will also not be trying to use their software eve if they have not deactivated it. Thats the type of guy I am. I try to play by the rules.
 
If you want to hear more details, you can contact me at (((email redacted)))

This report was posted on Ripoff Report on 11/14/2013 08:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/craigslistflaggernet/internet/craigslistflaggernet-craigsflaggerproxy-revolverproxy-spartanzion-master-suiteghostbuste-1099244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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