Complaint Review: Crate Furniture - CrateFurniture.com - Homespun Home Fashions - Petersburg Virginia
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- Author Confirmed
- Crate Furniture - CrateFurniture.com - Homespun Home Fashions 37 Bollingbrook Street Petersburg, Virginia U.S.A.
- Phone: 800-627-5161
- Web:
- Category: Upholstery
Crate Furniture - CrateFurniture.com - Homespun Home Fashions Lies and more lies! This company will steal your money! Petersburg Virginia
*Author of original report: Still Waiting... and royally ticked!
*Author of original report: Still Waiting... and royally ticked!
*Author of original report: Still putting me off!
*Author of original report: Still putting me off!
*Author of original report: Still putting me off!
*Author of original report: Still putting me off!
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I originally ordered couch cushions from this company in mid-July, 2007 and was told that the cushions would be shipped in 8-12 weeks. I was uneasy that they wanted me to pay for the cushions up front, but I had not seen anything bad about the company at the time and went ahead and gave them my credit card information. After13 weeks had gone by, I called the company to find out where my cushions were and I was told that they had "gotten behind" in shipping and that my cushions were scheduled to ship the week of October 15. It is now October 29, 2007 and I still have no cushions. I have called several times and left messages on the company's answering machine; however, nobody has returned the calls as of yet.
Lori
Salem, Virginia
U.S.A.
This report was posted on Ripoff Report on 10/29/2007 02:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/crate-furniture-cratefurniturecom-homespun-home-fashions/petersburg-virginia-23803/crate-furniture-cratefurniturecom-homespun-home-fashions-lies-and-more-lies-this-co-281656. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#6 Author of original report
Still Waiting... and royally ticked!
AUTHOR: Vtaggie - (U.S.A.)
SUBMITTED: Saturday, November 17, 2007
The last automated call that I received from this company said that the "cushions were in production and scheduled to ship in 2 weeks" - that was the day after the automated call saying that they would "ship in four weeks." It has now been over two weeks and I have contacted the Better Business Bureau AND my credit card company.
I made yet another call to the company (11/16) and left yet another message asking for SOMEONE to return my call. (It is almost funny how nobody ever answers their phone during business hours...) I also said that I wanted to cancel my order and that I wanted my money back. Within hours I received yet another automated call that my moeny had been credited back. Unfortunately, I have yet to see it show up on my credit card.
BUYER BEWARE! This company is scamming people for money and they string you along until your credit card company can not or will not do anything.
#5 Author of original report
Still Waiting... and royally ticked!
AUTHOR: Vtaggie - (U.S.A.)
SUBMITTED: Saturday, November 17, 2007
The last automated call that I received from this company said that the "cushions were in production and scheduled to ship in 2 weeks" - that was the day after the automated call saying that they would "ship in four weeks." It has now been over two weeks and I have contacted the Better Business Bureau AND my credit card company.
I made yet another call to the company (11/16) and left yet another message asking for SOMEONE to return my call. (It is almost funny how nobody ever answers their phone during business hours...) I also said that I wanted to cancel my order and that I wanted my money back. Within hours I received yet another automated call that my moeny had been credited back. Unfortunately, I have yet to see it show up on my credit card.
BUYER BEWARE! This company is scamming people for money and they string you along until your credit card company can not or will not do anything.
#4 Author of original report
Still putting me off!
AUTHOR: Vtaggie - (U.S.A.)
SUBMITTED: Tuesday, October 30, 2007
10/30 - I received an automated phone call today that stated my order was "in production" and was "scheduled to ship within the next 4 weeks." That means that an order that was placed in July will not be here until close to December!
My husband immediately called the company and left a message that we would like someone (a person) to return our call within the next 24 hours. I will keep this website informed of what happens...
#3 Author of original report
Still putting me off!
AUTHOR: Vtaggie - (U.S.A.)
SUBMITTED: Tuesday, October 30, 2007
10/30 - I received an automated phone call today that stated my order was "in production" and was "scheduled to ship within the next 4 weeks." That means that an order that was placed in July will not be here until close to December!
My husband immediately called the company and left a message that we would like someone (a person) to return our call within the next 24 hours. I will keep this website informed of what happens...
#2 Author of original report
Still putting me off!
AUTHOR: Vtaggie - (U.S.A.)
SUBMITTED: Tuesday, October 30, 2007
10/30 - I received an automated phone call today that stated my order was "in production" and was "scheduled to ship within the next 4 weeks." That means that an order that was placed in July will not be here until close to December!
My husband immediately called the company and left a message that we would like someone (a person) to return our call within the next 24 hours. I will keep this website informed of what happens...
#1 Author of original report
Still putting me off!
AUTHOR: Vtaggie - (U.S.A.)
SUBMITTED: Tuesday, October 30, 2007
10/30 - I received an automated phone call today that stated my order was "in production" and was "scheduled to ship within the next 4 weeks." That means that an order that was placed in July will not be here until close to December!
My husband immediately called the company and left a message that we would like someone (a person) to return our call within the next 24 hours. I will keep this website informed of what happens...
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