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Report: #1374507

Complaint Review: CRA*Wellness Product - Las Vegas Nevada

  • Submitted:
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  • Reported By: Debi — Kalama Washington USA
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  • CRA*Wellness Product 500 N. Rainbow Blvd. Ste. # 300 Las Vegas, Nevada USA

CRA*Wellness Product Pure CBD Tincture 100mg Distributed by: Pure CBD Cancelled my order, but guess what I found? Las Vegas Nevada

*Author of original report: Pure CBD

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Saw an ad, several times, listed on my Facebook feed, about No More Pain.  I suffer from osteoarthitis in my knees, bone on bone. So probably against my better judgement, how could I go wrong to try this product for only the shipping charge, to see if it would help.  So I placed the order for CBD Oil, which when I finished that order, the website immediately jumped to the next item they wanted you to buy, something in pill form. I immediately tried to go back to the previous webpage, but was not directed there as it should have done. If I remember correctly, the webpage returned to the very beginning of the order process.

After thinking about this order over night, I thought maybe I should just cancel my order, and that would be the last of it. I then tried calling the number listed on the advertisement, again on the Facebook feed. I was connected to a lady, who by the way, did not speak very good English. Prime example that this call probably was being handled out of the U.S. This lady who took my call, said they could not cancel my order, that it had already been processed. They also could not refund the shipping charges because that had already gone to the shipping company.

My order was placed on Saturday late afternoon, I placed my call early Sunday morning. Not even 24 hrs. had passed. I asked this lady if by ordering this sample, was I also signed up for automatic processing of another bottle in the next couple of weeks, month, or whatever timespan? She informed me, yes I was. To cancel my account, which I did not sign up for, I needed to call back before May 6, 2017. She could take care of me at that time, and offer me this product at a reduced price. I called back on May 5, 2017. This time was talking to someone named Albert, told him I wanted to cancel my account. In doing so, I asked for a confirmation number of that cancellation. He gave me a number. Now I am wondering if that number really means anything.

I am on a fixed income. Part of my reason for cancelling my order, was because I was sure I would not be able to afford this product, even if it did what they claimed it would do.  Which it did nothing.  So I am checking my bank account this Sunday morninng, 5/21/2017, and find my account balance is not what it should be. So I log onto my bank website to check this out, and sure enough, this is a RipOff!!  $ 79.95 has been deducted from my account, and it is going to threaten my rent check not clearing, my car payment not clearing, and nothing left over as there should have been to pay other accounts I am responsible for.  I will never purchase anything over the internet again.  Now do I need to worry about Identity Thieft?

This report was posted on Ripoff Report on 05/21/2017 02:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/crawellness-product/las-vegas-nevada-89107/crawellness-product-pure-cbd-tincture-100mg-distributed-by-pure-cbd-cancelled-my-or-1374507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Pure CBD

AUTHOR: - ()

POSTED: Monday, May 22, 2017

P.S.  In additon to my report above, again I called their so called Customer Service.  The same thing happened to me as what happened to a lady who filed a report on some eye cream.  No record of my call from May 5th, therefore no cancellation of account. Which is why I was charged $ 79.95 without authorization, and I guarantee there was no product shipped at the time they deducted that amount from my bank account.  So sad that there are so many dishonest people in the world.  

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