Creditier VG Consulting Did not deliver promise, wasted 9 months, refused refund Los Angeles California

I had one item on my credit that I wanted to remove and was quoted $2,000 to have it taken off. Contract started on 1/7/2014. The process has taken 9 months with absolutely nothing done on the item I cared about. Isaac Capland was handling at the account at the start and promised a full refund if they couldn't meet their end. This was promised at the start of the contract and on 4/25/2014 after no results were showing.

He then handed off to Avi Eyal. After finally getting tired of their inability to fulfill their end of the bargain, I requested a full refund on 9/12/2014. NOPE. Apparently since they removed 0.5% of the net I owe to collectors they feel entitled to majority of my initial fee. If you want a classic case of over-selling / under-delivering, mixed with account managers that fall back on a weak contract to try and keep your money without delivering, Creditier is for YOU! A note to everyone that works at Creditier, I want my money back. Now.