Creepyhollows THE TOP WORST THIRTEEN METAPHYSICAL SELLERS ON EBAY Internet

Actually I didn't read through everything because the website design was so horrible that it was giving me a headache being on your website. So yes, I'm more educated than you will ever be, but could not stand (for my own sanity) to stay on your website longer than that to catch all of your details. You should be able to fix the mistakes, it's a website, not rocket science! A 10 day shipping policy is ludicrous, and shows how important you find customer service to be. You are one of those people who always have excuses for why things don't get done. It was obvious that you were putting your older buyers first (especially the ones who spend big $$ in your store) and the PROOF of this was in your explanation of why it took you SO many days to get stuff shipped out. Because an old, and high-spending customer called you and needed your help so everything else got put on the back burner. If you take the thought of being in business seriously then maybe you should hire someone to do the shipping for you as it is OBVIOUSLY too much for you to handle. If I can get a package from Switzerland in 7 days (from the day I ordered) I can't accept it taking 10 days for my package coming from WITHIN THE UNITED STATES to just ship (not even counting the days it takes to get from you to me). Don't worry, I was never planning on buying from you. I just stumbled across your report randomly, and laughed at your response of "oh thank you for the advertising of my site". That made me want to look at your site since I figured it would be good after hearing a claim such as that. It as horrible and poorly designed.

You need to be more professional and run a business AS A BUSINESS. It's simple and the only way any business will truly reach its potential and succeed to the maximum amount. You just keep on telling yourself that your website is of high quality when you can't even fix the mistakes in the prices of products that were previously sold. --- hey I have an idea on fixing those mistakes - how about you cast a spell to have them fixed?!?! I mean, a witch as powerful as yourself should be able to cast a simple spell that would allow you to correctly edit these numbers so it does not make you look like as much of a liar as it does with those numbers in there!

You might say that changing these things isn't important to you and not worth your time, but your website might be some customer's ONLY impression of your business. They might not take the time to contact you personally to ask about it, and they might not see this ROR. Now, taking that into consideration, your website should put off the BEST impression of you that it possibly can. Your presentation, design, and website accuracy is what will make a customer decide to "read more" or "x out of the window and find something else".

You might also respond by saying that only customers you want are the ones who feel drawn enough to your site to contact you directly or some other crap line like that. Well, I'm not buying that line of bull as every seller wants all of the customers they can get. The truth of the matter is that if you were so filthy rich that you didn't need the money from your website then you wouldn't have a website in the first place. You don't find millionaires (who also happen to be witches) selling their spell casting services online. Want to know why? Because they don't have to! Our economy is horrible, so if you were doing THAT WELL and cared about your customers that MUCH then you would be offering free or severely reduced-price services as a way help with the recession our country is in. I mean, if you are filthy rich then you don't need the money from the services you sell online, AND IF YOU AREN'T FILTHY RICH then you need this website to succeed and therefore customer service and presentation should be important. It's either one way or the other.

I'm done trying to educate you on basic business/customer service/logic issues. My main point was that your website is horrible and needs to be re-designed. I am computer savvy but not everyone else is. Make it more welcoming and easier for people who don't have computer skills to navigate around. Try improving your customer service by making sales and shipping a priority. Ask others how to keep yourself on track and make a list of things that NEED to get done every day so that you can stay focused on what should be done first.

I'm not going to respond to the entire complaint as it is with many sellers but just my own part of it. The person that commented that I should ship faster and with in 48 hours or say so,um I did. It is clearly stated that it can take ten days. I'm glad that your educated but maybe you over looked that part.

I do not put older buyers first but I ship out the older ORDERS first. This is because they bought first.

No one makes you buy and I do clearly state my shipping time. As far as how I list my items I will continue to do them as I always have.

The 3 million dollar items I have explained and explained and explained and explained until I'm blue in the face. That too is on my website.

There are no 3 million dollar items and there never were. These are there from when I had to remove the sold items by hand. There is also a coding in there. I know I have already told you this before but I guess while educated you don't retain what you learn.

Bottom line,buy or don't. If you can't understand what I'm selling it is best not to even look.

DeeDee,

After finding this report I did visit your website. I clicked on the "best ever griffins" offer first. You ramble on like crazy and it's hard for me to follow where you are going. (Please do not assume this is from lack of education, I have both a PHD and an MBA so I am quite smart). Honestly, your "day" review of shipping is ridiculous. IF you are a real and legitimate store then you should have shipping policies like a real and legitimate store. This is just GOOD BUSINESS PRACTICES. No one wants to think that just because "Fang" has been shopping with you for a while that they are SOOOO MUCH MORE IMPORTANT than others that it puts you behind 2 days right from the start.

You need to dedicate yourself to getting stuff out quickly as other metaphysical sellers will do this for their customers because they feel that ALL customers (both new and old) are important and don't just judge people's importance based on how much they have bought in the past. I expect that my product will be shipped out within 48 hours if I buy from a real store and the item is in stock. IF the item needs work on it before it can ship then the listing should CLEARLY state this so that the reader knows that htere will be a delay.

You should at least put a disclaimer such as "I know you want your items quickly, and sometimes I feel like shipping them quickly, but I will treat my past customers as a priority to you so you may have to wait DAYS until I get around to doing it." This is the message that your day to day explanation is sending so why not just spell it out exactly?

Also, with your sold items page, do you really expect people to believe that you have sold fruit for OVER 2 BILLION DOLLARS? From your sold page your business must mean that you are a billionaire. There are multiple items that have sold for $30+ million dollars!!! Wow, you must be so crazy rich!

Ps. You didn't even bother to edit your "refund policy" page or your "about us" information page. They both have the default text which tells the site owner (aka you) to replace it with their own descriptions). I find it hard to believe that someone would buy an item costing over $2 BILLION from a seller who doesn't even have a description of themselves.

I am NOT a competitor or a customer, just someone who looks on ROR for the scams since I purchase once in a while and want to make sure I'm not getting ripped off. I am just using my common sense on this one. I hope everyone else does too after reading this!

This is Kat, owner of Spell Bound Magick.
The statements made in the above report regarding our eBay screen name spell_bound_magick are in no way true. I wanted to open the eyes of any readers of this nonsense. This is really not a complaint, but a negative and cruel attack against our business name and others who sell in the metaphysical category on eBay. Nothing stated here is true. Truth is incontrovertible, malice may attack it and ignorance may deride it, but, in the end, there it is.

Spell Bound Magick is a trademarked company that my Mother, Wendy, and I started in 1989, but our family has been in the metaphysical, paranormal, and spell casting field for over 70 years. Our Registered Trademark serial number is 77282231.

We have been ID Verified sellers (more proof that we are legit sellers) on eBay since 2005 when they started the metaphysical category to offer our magickal items worldwide without travel. I am proud to say that we have 100% feedback on eBay.

Spell Bound Magick are eBay PowerSellers and are proud members of eBay's VeRo program. eBay created the Verified Rights Owner (VeRO) Program so that intellectual property owners like Spell Bound Magick could easily report listings that infringe their rights. It is in eBay's interest to ensure that infringing items are removed from the site, as they erode buyer and seller trust. We joined VeRo to help stop the copycat sellers (who's name should be the ones listed in this statement.) that were stealing our wording and some went as far to steal our logo photo to make it there own.

This also makes me well aware of eBay seller policy.
Do your homework. Read feedback all the way to the beginning for the seller you are shopping with. Check your sellers ID historymany different names=funny games

Facts- We have NEVER been suspended for any reason, VeRo Members cannot have suspensions on file, and ANYONE who is caught shill bidding cannot hold PowerSeller status.

Price does not make or break the authenticity of magick. Sellers in all eBay categories use what is known as keywords to list their auctions. There are many programs that help you find words that most people search for any given item. The word most searched in the metaphysical category is Haunted so naturally it is used more. This is not used to trick anyone, just a marketing skill for a seller to use. eBay even sends sellers tips on how to use these words to help get your auction viewed.

The other false claim states we helped form the UAMDthis is also NOT TRUE. We requested to join the UAMD only months before they closed the doors due to drama such as this, from other sellers. We saw the UAMD were offering free education in the metaphysical category and offering group auctions for fund raising events through eBay's Mission Fish and we wanted to be a part of this.
I will be the first to tell anyone When in doubt, don't, but don't doubt what you do not know. If anyone has any questions regarding us or our work we can be reached at spellboundmagick.

I will leave you with this thought What people say, what people do, and what people say you do are entirely different things.
Blessed Be,
Kat

I was sent this by most likely the poster. I'm really mad because I would like it if you would also post my website. It is www.hauntedcuriosities.com

While shill bidding and all the other stuff said here is false but I LOVE the free advertising!

Please include my website next time. I don't even sell on Ebay except maybe once or twice a year.

My website is www.hauntedcuriosities.com please visit for a great time. The forum is also a great place to meet new people and talk about the paranormal.

Always,

Dee Dee

This report sounds like a personal grudge against some of the ebay sellers. I didn't really see anything useful in your post, venting your feelings is fine, but making up stuff does not help. I am sure that their are some real scammers, but the feedback would show this. Buyers are pretty smart, if they get ripped off they says so, no positive feedback and don't retract it. My question is how do you know all this stuff? I happen to know a lot of inside stuff about how ebay works, shill bidding and buying your own stuff is not an option, you don't get a second chance.