Cricket Phone Service Charging for service not rendered Beaverton Oregon

So , he gets a couple weeks service because of a due date? I believe that is called "overcharging". He should have been pro-rated, not charged the full amount. Cricket ripped him off, plain and simple. I have been ripped off by Cricket a few times, and they do it because they can.

Cricket claims to give people with poor credit a chance to have a cell phone; however, we pay a HUGE price for it. We get financially exploited by them by the overcharging, hidden fees, and I have even had Cricket charge me TWICE one month, because they had"no record" of my payment. I could not find the receipt. I have NEVER had this happen anywhere. I started saving my receipts like they were gold, and lo and behold, they pulled it again. Cut me off for non-payment, but this time I had something for them (the receipt). Like I said I have NEVER had a company pull this crap.

(Please read my report...it has all of the info listed)

First of all, this is not all Cricket's fault. Yes, you COULD have restarted your service, but it MIGHT have cost you more.

To explain what happens:

1) Your bill is due on the 21st of each month (it does NOT change).
2) If you do NOT pay your bill by that date, service will be temporarily suspended UNTIL you pay for your bill IN FULL.
3) If you pay your bill in full AFTER the due date, service will be restored, but you will KEEP the SAME due date (depending on where your service is, you may or may not pay a $15.00 "late fee").

If you would have followed the CSR's instructions, you COULD have restarted your service, but your first account would need to have disconnected completely, which takes 60 days from the LAST date your account was suspended. Therefore, you would have had to restart service AFTER July 22nd (NOT June 2nd).

All this is explained on Cricket's website under "FAQs" > Billing